This is a well positioned site with a large entrance, easily found on a flat road. The reception is quite grand and all of the staff we met were friendly and helpful. First impressions were very good, the pitches were all level and fully serviced with water, grey waste and EHU. Views of the castle were splendid (when not wiped out by mist), and we found Harlech and the surrounding areas absolutely wonderful.
The grounds and the facilities were very well maintained and it was obvious that a great deal of care is taken by all the staff to present the site at its best.
However, there are a few criticisms which I feel I must flag up. The facilities are brilliantly cleaned and maintained, but poorly designed. There are no private wash cubicles as on so many other sites that we have visited, and the number of toilets is inadequate for such a site. The last week of our stay coincided with the beginning of the school holidays and the site was noticeably more busy. It was at this time that the lack of facilities was most obvious. The shower/toilet block is very large, it would not have been impossible to increase the number of toilets.
The heated indoor dish washing facility was very pleasant, especially on damp days, however yet again, there were insufficient, and they were also very cramped, not really allowing enough room for three people to wash-up at a time despite there being that number of sinks.
The Wi-Fi (which is free) is, unfortunately, totally useless. At no point was I able to use it in the 13 nights we were there. Also 3G signal is not great around there so I was having to drive to other locations to use the internet which is essential for my job (not all of us can go on holiday and forget about our businesses).
Perhaps the most unfortunate thing however, is how close the touring pitches are together. Several people I spoke to were anxious that, if their neighbour was out without their car when they left the pitch it would be difficult for them to manoeuvre their caravan from the pitch. I was lucky, my neighbour noticed I was packing up and parked his car near the toilet block to give me a good run out. It would need Salop Leisure to sacrifice one or maybe two pitches in each area to improve this, but it would make a significant difference to the look and feel of the site.
As I said, it seems almost churlish to criticise what is a well maintained and positioned site, but after a few days the niggles become annoyances and then lead to dissatisfaction with regard to the amount you are paying for your pitch.
