I have just booked a pitch at Penrhos for later this year. This will be our 5th visit.When we visited in early May last year our only disappointment was that it was so wet and only grass pitches were available and we got stuck trying to site our caravan. However another member was leaving a hard standing pitch late in the day and the wardens kindly agreed to us moving onto that pitch as we planned to say for 10 days. As always all of the facilities were in excellent condition. I would agree with other reviewers that the WI FI facilities were very poor. Whilst we were there my wife was taken ill and we needed to use the disabled facilities. We were happily supplied with the appropriate key and regular enquiries were made by the wardens as to my wife's situation. When we decided to return home early there was no problem with obtaining a refund. The area is lovely with many places to visit both on the island and close by on the mainland. We are looking forward to seeing the improvements to the site on our visit in June.