UK Club Site Vouchers

UK Club Site Vouchers

Photo of Hillhead Club Site in Devon

Frequently Asked Questions

Where can I buy UK Club Site Vouchers?

Unfortunately, our UK Club Site vouchers are no longer available to purchase. The promotion ended at 5pm on 30 June 2020.

What can UK Club Site Vouchers be used for?

The vouchers can be used for touring stays on UK Club Sites only, including racecourse sites that are managed by the Club. They are not valid on Affiliated Sites or Certificated Locations, nor can they be used to pay for seasonal pitches, storage, Experience Freedom accommodation or Holiday Cottages.

Are the vouchers refundable?

Unfortunately, our UK Club Site Vouchers are non-refundable.

Are these the same as Site Night Vouchers?

No, these vouchers have a cash value that can be used towards a stay on site, they are not the equivalent of a site night.

Can I use my UK Club Site Vouchers on any date during the validity period to the end of 2021?

Yes, they can be used on any date once the site network is open to the end of 2021; these are the equivalent of cash.

Do the UK Club Site Vouchers have an expiry date?

All orders up to and including 28 April 2020 received vouchers with no expiry date. All orders from 29 April 2020 onwards will receive vouchers valid until 31 December 2021, giving you 18 months to enable you to use the vouchers.

What happens if I lose my vouchers?

Unfortunately, the Club is unable to replace lost vouchers.

Will I get change if my UK Club Site Voucher is worth more than the site night?

The vouchers may be exchanged for services of a higher price than the face value of the voucher on payment of the difference and cannot be exchanged for cash. Change will not be given.

How do I pay using the vouchers due to the Covid-19 social distancing restrictions?

Our site team will manage this through a dedicated contactless process upon arrival at site.

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Terms and conditions

  • Vouchers can be used on Club Sites for fees (excluding sites in Republic of Ireland and Certificated Locations).
  • Vouchers are not valid on Affiliated sites.
  • The vouchers may be exchanged for services of a higher price than the face value of the voucher on payment of the difference and cannot be exchanged for cash.
  • Please note site vouchers are delivered by DPD Courier and will require a signature.
  • There is a fixed rate for UK post and packing of £2.50 per order no matter how many items are ordered.
  • Please note we are unable to accept returns for Site vouchers.
  • The Club has the right to amend or withdraw this offer at any time without notice.
  • Standard shop terms and conditions apply.