ClubFest Terms and Conditions

All events are run under The Caravan and Motorhome Club Bye-Laws.
The Caravan and Motorhome Club (the Club/we/our) Campsite Rules apply to all members and non-members (guests) staying with us on any of our Club campsites, at events or pop-up campsites.
The Caravan and Motorhome Club reserves the right to make alterations to the published event programme where necessary.
For safety reasons, drones and remote controlled flying toys are not permitted at the event. The only exception is for event film crews who may operate drones if they hold the appropriate licence and have received permission from the Event Chair.
The sale of alcohol is only permitted in licensed areas; the drinking of your own alcohol is not permitted within the bar areas.
Under 18’s remain the responsibility of their parents or carers at all times.
Dogs are welcome but must be kept on a short lead at all times. Please note that some areas and marquees may be marked as ‘out of bounds’, with the exception of assistance dogs. During busy periods, access to marquees may be subject to time limits.
You are not permitted in areas designated ‘out-of-bounds’, please keep out of unoccupied marquees and other designated areas.
Central Park is out of bounds to all vehicles and bicycles.
A 5 mph speed limit will be in operation at all times.
Please consider other attendees at all times. The event is ‘quiet’ and Central Park is closed between 23:30 and 07:00. Vehicle movement is restricted to emergency situations between 23:00 and 07:00.
Open fires are not allowed, other than purpose made barbeques – all barbeques must be raised off the ground.
Bookings made after Friday 03 April 2026 may not be pitched within a specific zone or division.
By attending this event, you acknowledge and agree that photographs and video footage may be taken of you and may be used for marketing, promotional and publicity purposes across various media, without compensation or further comment.
Failure to adhere to Terms and Conditions could result in eviction from the event without refund.

Event Documents and Delivery

Should you have not received your booking documents by Friday 1 May 2026, please call us on 01342 33 66 66.
No booking documents will be posted after Friday 1 May 2026; they will be ready for collection at the entrance gate.

Arrivals and Departures

Please do not arrive before 08:00 on Friday 22 May 2026. No access to the event is permitted prior to this time.
No arrivals will be admitted without the booking confirmation.
Arrivals after 10pm will be parked in a holding area and pitched the following morning.
Pitches must be vacated and outfits clear of the site by 4pm on Tuesday 26 May 2026 unless an additional night has been added. Additional Night Pitches must be vacated and outfits clear of the site by 1pm on Wednesday 27 May 2026.
Power to all pitches and access to waste disposal facilities, including those who have paid for the additional night, will be turned off/removed at midday on Tuesday 26 May 2026.

Pitching

The Caravan and Motorhome Club reserve the right to provide an alternative pitch/zone to those specified on your booking confirmation providing it is similar to and of no less value to that stated on your booking.
In the event that your pitch location is changed or modified due to circumstances beyond the event's reasonable control the lead booker will be notified as soon as is reasonably practicable.
Pitches will be allocated on arrival on a first come first served basis.
The location of each pitch type will be confirmed closer to the event, as this depends on the total number of bookings for each pitch type and overall space requirements. A site map with indicative pitch locations will be made available a couple of months before the event, however, please note that these locations are subject to change.
Pitches with access to toilet and shower facilities are likely to be situated further from Central Park.
All pitches with the exception of tent pitches, will measure 11 metres x 10 metres and include space for either one outfit (i.e. caravan, motorhome, roof tent, campervan, trailer tent), an awning and one car. Maximum occupancy of 8 people.
Tent pitches will measure 9 metres x 9 metres and include space for a tent and one car. Maximum occupancy of 8 people.
Glamping pitches will measure 11 metres x 10 metres and include a 5 metre bell tent with floor matting, campbeds and all bedlinen, fairy lights, decorations and a small fridge/cooler. EHU and access to toilet and shower facilities included. Each glamping pitch allows parking for one vehicle only. Maximum occupancy of 4 people.
Additional vehicles will be charged £50 and parked in a designated car park
All pitches with electric hook up (EHU) are 6 amp. You will be able to use hair dryers, TVs and kettles, but not all simultaneously. EHU will be turned off at midday on Tuesday 26 May (including those who have booked an additional night).
All pitches have access to water and waste service points. Waste disposal facilities will be removed at midday on Tuesday 26 May (including those who have booked an additional night).
Pitches with EHU access will require a minimum 25 metre electric hook-up cable. Most EHU pitches will be within the range of a 25m hook-up cable, but occasionally you may need a longer cable.
Utilities may be subject to temporary loss of supply beyond our control and the organisers will endeavour to fix these as soon as possible.
It is recommended you have portable water containers to collect and dispose of water from the service areas particularly for those in motorhomes. There will be no drive over waste services for motorhomes. Vehicle movements on site may be restricted in inclement weather, denoted by the flying of a yellow flag.
Your own sanitation is essential as there are no permanent toilets or shower blocks on the standard pitches.
The campervan/trailer tent and tent dedicated pitches are for outfits/tents without their own sanitation. These pitches have dedicated access to temporary showers and toilets.
Blue badge pitches are reserved exclusively for vehicles displaying a valid Blue Badge. The badge must be clearly visible at all times and will be checked upon arrival. Any booking found not to meet this requirement will be relocated to a standard pitch.

Payment

If you make your booking before 4 February 2026, a deposit of 50% of the booking price must be paid to secure your booking and we must receive payment of the balance of the booking price no later than 5 February 2026. We will email a reminder for final payment and link to the online payment system before the final payment is due, but if you do not receive this reminder you are still responsible for making the final payment on time.
If you make your booking after 4 February 2026, you must pay the full booking price when you make your booking.
If we do not receive payment due in full and on time, we reserve the right to treat your booking as cancelled by you.

Refunds & Cancellation

Cancellations made before 3 April 2026 will be refunded minus an admin charge of £75.00 per booking.
Cancellations made after 3 April 2026 can not be refunded.
All cancellations must be confirmed via email to events@camc.com
Cancellation charges also apply to all ‘add-ons’ including Additional Night, Additional Vehicle and Additional Adults.
Cancelled pitches cannot be resold by the member and no resale of pitches is permitted by the member.

Risks and Responsibilities

All persons attending ClubFest do so at their own risk and no responsibility for persons or property is accepted by the Caravan and Motorhome Club.

Data Protection

The Caravan Club Ltd, trading as Caravan and Motorhome Club, is collecting your personal data for the purpose of administering this event. If you would like to know more about how your personal data is processed by the Club, please visit our Privacy Policy at https://www.camc.com/privacy-policy