A Conversation at the NEC

GoneRoving replied on 23/02/2023 19:07

Posted on 23/02/2023 19:07

I’ve just returned from the Caravan, Camping & Motorhome Show Athena NEC. While there, I visited the CAMC site and asked if there was an Executive Committee member available for me to meet. I was introduced to such a person and I explained I had some concerns which led me to be dissatisfied with the Club

Although in the course of the conversation I was able to raise several moans I have about the CAMC, it was the first issue that we discussed that I found most interesting. This is the cost of staying on CAMC sites which, I feel, is very high. I learnt that the cost of electricity and, more especially, the considerable amount been used by members is a real issue at the present time. If I understood correctly, last year there was a significant loss running sites due to this. Apparently folk are consuming a lot of electricity during their stay. An example that was referred to is the heating of awnings. I suggested that if the cost of pitch fees was high, then people staying on sites were going to feel incentivised to use a lot of electricity. Maybe, I also suggested, if the expense of staying was reduced and a reminder or campaign to drive electricity use down was put in place a 'sweet spot could be achieved. (“Sweet spot” seemed to become my word of the day!) I did suggest that aim of a ‘club ethos’ over such a matter is possible, although I felt that my interlocutor felt I was rather naive. I’m left thinking that site fees include an element a premium to deal with the loss I’ve mentioned earlier.

My other issues are those others have raised: the disincentive provided by the new booking system and the new payment of a deposit. 

In the course of the conversation I was told I was the first person to have raised any issues about the Club since the show had opened which was three days ago. I also learnt that this particular committee member believes that there are about forty regular critics of the Club who use Club Together. With over 3500,000 members the voice of so few doesn’t carry much weight. That was my impression.

I am grateful for the discussion I had and I hope I have not misrepresented what as said.

 

Rufs replied on 24/02/2023 17:03

Posted on 24/02/2023 16:29 by Hja

Fan heaters generally cost more than pence to run. A 500w heater will use .5 of a kw an hour so 17p at domestic rate but more at commercial rates.

Posted on 24/02/2023 17:03

agreed but they are on a thermostat so very seldom run for a full hour unless it is very cold and we dont normally caravan in the Uk during the colder months.

DavidKlyne replied on 24/02/2023 17:03

Posted on 24/02/2023 13:16 by Hja

I’m pleased to see the trials, but it is unclear how long each will last. I would have thought that it was vital to include early spring autumn and winter in their trials (I have no idea without looking it up whether the sites are open all year) because that surely is when the high electricity usage is.

Posted on 24/02/2023 17:03

Hja

My guess would be that once they have gone to the trouble on installing metering I reckon it will be unlikely to be uninstalled? With the two sites mentioned by Steve they have not exactly been adventurous or are they perhaps being clever? Perhaps the idea is only to try it on a couple of non-seasonal/non holiday sites just to check that it works? What will be interesting is to see what sort of price reduction is applied at these two sites when the metering is in place.

Good to see that the Club are at least trying metering out. Tend to agree with Peedee in that there should be no daily allowance. If they did that it would mean a much smaller reduction in the site fee.

David

GoneRoving replied on 24/02/2023 17:14

Posted on 24/02/2023 11:13 by eurortraveller

GoneRovin. You can try metered electricity now and see if you like it - there are independent sites and CLs already with that facility. Alternatively there are similar sites where electricity is an optional extra at £5 or £6 a night . You yourself can do your own trials of these systems now and let us know whether they suited you. The options are already out there for you. 

Posted on 24/02/2023 17:14

My point is an observation about Club sites and their cost. Apart from rare exceptions, I don’t use Club sites and use CLs and Search for Sites.

Takethedogalong replied on 24/02/2023 17:47

Posted on 24/02/2023 17:15 by brue

https://www.westgatecarrfarm.co.uk/caravan-motorhome-touring-adult-only/new-electric-smart-meter-operation/ 

Here's an example of a site that has gone down this route. Interesting to read about the pricing and how the meter is used.

Posted on 24/02/2023 17:47

That’s a cracking link you have posted thanks Brue👍 Lovely cottages, and the Site looks nice as well. Could be one for us this year.

Rufs replied on 24/02/2023 18:38

Posted on 24/02/2023 18:38

" Good to see that the Club are at least trying metering out. Tend to agree with Peedee in that there should be no daily allowance. If they did that it would mean a much smaller reduction in the site fee."

Ummm!!! would they reduce the price if they installed metering, somebody has to pay for the installation , but am in agreement with you and Peedee , except, a daily allowance would be more attractive to low users of electricity and would perhaps encourage folk to be more frugal which would be beneficial for carbon footprints etc ...

Wherenext replied on 24/02/2023 19:55

Posted on 24/02/2023 19:55

The "conversation" referred to shows that the Club Executive has no idea of the displeasure with the New Booking System made by a large swathe of usual non posters on CT and Trust Pilot, not to mention Facebook.

He/She arrogantly assumes that it was just a small % of "regular critics" that was displeased by it. Just goes to show that they haven't been bothered to read the threads related to it or to take any notice of why their TP rating has plummeted or to talk to HO Staff about the increase in members having to contact them instead of using the new system etc. etc. 

Once again they have demonstrated the arrogance that these days seems to pervade this club at the Executive level.

Tinwheeler replied on 24/02/2023 20:15

Posted on 24/02/2023 19:55 by Wherenext

The "conversation" referred to shows that the Club Executive has no idea of the displeasure with the New Booking System made by a large swathe of usual non posters on CT and Trust Pilot, not to mention Facebook.

He/She arrogantly assumes that it was just a small % of "regular critics" that was displeased by it. Just goes to show that they haven't been bothered to read the threads related to it or to take any notice of why their TP rating has plummeted or to talk to HO Staff about the increase in members having to contact them instead of using the new system etc. etc. 

Once again they have demonstrated the arrogance that these days seems to pervade this club at the Executive level.

Posted on 24/02/2023 20:15

What's that phrase? Something like "You said, we listened"🤣🤣🤣

DavidKlyne replied on 24/02/2023 20:53

Posted on 24/02/2023 19:55 by Wherenext

The "conversation" referred to shows that the Club Executive has no idea of the displeasure with the New Booking System made by a large swathe of usual non posters on CT and Trust Pilot, not to mention Facebook.

He/She arrogantly assumes that it was just a small % of "regular critics" that was displeased by it. Just goes to show that they haven't been bothered to read the threads related to it or to take any notice of why their TP rating has plummeted or to talk to HO Staff about the increase in members having to contact them instead of using the new system etc. etc. 

Once again they have demonstrated the arrogance that these days seems to pervade this club at the Executive level.

Posted on 24/02/2023 20:53

I don't disagree with the drift of your post. I am not quite sure whether the OP spoke to an Executive or Non Executive member. Why should that matter? Well I think the paid Executive will do what they think is best (in their view) for the Club come what may. However one would expect the Non-Executive member to have more sympathy with members because by and large they are ordinary members. However in a conversation with the Chairman several years ago I got the distinct impression that they did not rate the opinions of people on Club Together. OK so sometimes the comments can be a bit OTT but on balance there are lots of sensible conversations on here with good ideas. It's always interesting that when you get major changes, the name change and the change of booking system are the major two, you always get dozens, if not hundreds of unfamiliar posters suddenly appearing on Club Together. If you add to that the outcry of Facebook and other forums you get a pretty good representation of feeling which it seems the Club is happy to ignore?

David 

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