Membership fees and request by Club to continue

Jogon replied on 07/04/2020 18:54

Posted on 07/04/2020 18:54

Today I received an email as most likely all club members have regarding the Membership Fees and the request that we consider continuning membership.

I/we support that request and for the following reasons:

I/we have been members for a few years now, we have enjoyed the membership, the sites and facilities along with the website and whilst we haven't always agreed with some of the site policies we have continued our membership.

These are tough times for us all and on so many different levels and whilst I do understand that it is a question of prioritising where finances are concerned (same for us) we feel that the club has benefited us greatly over the term of our membership, we're kind of proud to be a part of it.

Businesses like individuals will be hard pressed in the months to come, the Club did not get to where it is now by shrinking from it's responsibilities, neither did it get there by complacency, it got there by virtue of it's management making good decisions, by taking action when it needed to and importantly because of it's loyal members, combine the two and you can see why it's a club to stay with and continue to stay with.

In short, for us personally we will continue to pay our membership/remain a member, we won't be asking for refunds, reductions or extensions , we feel that the best support we can give the club right now is to continue our subscription throughout this terrible situation we all find ourselves in.

Of course, how we proceed won't be everyones cup of tea but in some sense diversity can add cohesion. Please keep in mind that whilst our stance may not be yours, it is ours and we like you have the ability to choose which way we're going.

We hope to holiday later in the year by taking up our annual booking, but if we are unable to because we're still in quarantine, well we can't, nothing we can do about it, it's 'life' ....which right now seems more precious than ever.

 

DavidKlyne replied on 18/04/2020 15:25

Posted on 18/04/2020 13:48 by DaveJ99

The question is, in the tough times when savings have to be made, is management exempt?  I say it is an expendable overhead and slimming it down has to be done as a matter of principle. I also say customer facing people, who make great holidays happen, are not so expendable and you need to tread carefully.

Based on 40 years in business, dealing with some very hard times, my experience is that management is much over-rated as a necessity. Those folks looking after customers in the field, on the phone and so on are amazingly good. You just let them get on with it and let the high rollers go.

Posted on 18/04/2020 15:25

One could always argue that in tough times good management is needed more than ever and it is certainly not the time to be looking to rationalise. That should only happen when you have time and space to consider how all roles are necessary to run an efficient organisation. Whilst I am sure the Club have excellent "rank and file" employees but as good as they may be they will still need guidance and someone to make decisions. When all this is over the Club may have some difficult decisions to make and that is when the management will prove their worth. I think we also have to take into account the breadth of the services the Club offers. Campsites, Insurance, Travel, Media, Member Services, Red Pennant, Estate Services. Not exactly interchangeable roles? I am still of the opinion that unless someone has an intimate knowledge of the organisation concerned we are not in a position to judge?

David

 

replied on 18/04/2020 17:29

Posted on 18/04/2020 12:02 by Takethedogalong

I would suggest the Club might be like a lot of other companies, small businesses and individuals. Something as huge, life altering, extended as this should call for a bit of a reassessment of a lot of aspects of how companies and small businesses are run, and for individuals, what are the real priorities one requires to maintain a decent life. It’s long been said that a large percentage of individuals are only 3 salary payments away from destitution. Those companies/charities paying huge salaries to top executives and not a great deal to core workers need to reset the moral compass. Those businesses looking to expand, expand, expand, need to rein things in a bit more. Those businesses not providing essentials for life just might not make it back for a very long time, if ever.  It’s very sad, but this is a life changer, make no mistake. The oldies once let of the leash will need to guard their health more, the youngsters will need to re assess huge parts of their lives from a monetary aspect. And everyone will be paying for the bail out of businesses, furloughs and other hand outs for a very long time, one way or another. 

Posted on 18/04/2020 17:29

Agree with much of what you say,but why 'bailouts and other handouts'? What qualifies as a bailout and what do you define as a handout?

If we look at the Financial Crash, it is plausible to argue that the Banks received handouts [because the Government financial bailout intended to boost lending to businesses was used by the Banks to bolster their own Balance Sheets]. And that assistance to those individuals who lost their jobs and who were forced to apply for Jobseekers Allowance and other elements of support from the Welfare Budgets were receiving bailouts.

Steve

Alan14 replied on 19/04/2020 00:25

Posted on 17/04/2020 20:58 by DavidKlyne

Notice I said earlier, minimise overheads, not minimise costs. For me that means less generals, not less infantry. For me, management is an expendable overhead like everything else. Customer facing warriors, who make great holidays, are a necessary cost and not so expendable. Members tend to value the warden who took care of the heart attack victim, or the customer support agent who got home a family stranded in Europe. They value gleaming facilities and a well-kept site. They get irritated by price rises, excess management, poor maintenance, cheap toilet rolls, smaller light bulbs, hanging on the phone, false economies. You know the kind of thing.

I would be interested to know what evidence you base your views on. How is the management top heavy and what roles would you cut? Organisations don't function without management in the same way the army would not function without officers. Its all very well having a pop at the club's leadership but unless you have an intimate knowledge of the structure and how it functions I don't see how you have reached your conclusions.

David 

Posted on 19/04/2020 00:25

It's not possible to state how management is, or is not, top heavy, for they refuse to publish their incomes and pensions payments, and yes, of course I have asked. However a quick check of what they DO have compared to the Camping and Caravan club reveals that there is a great deal more paid to staff in income and pensions (pro-rata)  in this club. It may, of course, be paid to 'ground workers', the wardens, those whom the top brass have furloughed, to be paid for by the taxpayer - but I think not. The leader has declared that 'we're all in this together', but as he has 3 other jobs, I feel entitled to wonder. This not knowing could be easily laid to rest. Tell us that the management team who are still employed are sharing that burden with the site wardens, and that they too are on 80% - and tell us that they too are also allowed 3 other jobs, just like the CCC leader is. Then, perhaps, I'll believe that "We're all in this together".

 

peedee replied on 19/04/2020 07:49

Posted on 19/04/2020 07:49

A lot of management speak in the last few posts. frown I guess we will not be imformed of the Clubs strategy for getting through this, don't even know if wardens are on full pay or some percentage or even who is or isn't working? Has the Club council meet in emergency session or are decisions being made by a few? I cannot imagine the DG has a free rein on this?

We can only assume what is happening, rightly or wrongly, from snipettes of policy

peedee

Tinwheeler replied on 19/04/2020 09:23

Posted on 19/04/2020 00:25 by Alan14

It's not possible to state how management is, or is not, top heavy, for they refuse to publish their incomes and pensions payments, and yes, of course I have asked. However a quick check of what they DO have compared to the Camping and Caravan club reveals that there is a great deal more paid to staff in income and pensions (pro-rata)  in this club. It may, of course, be paid to 'ground workers', the wardens, those whom the top brass have furloughed, to be paid for by the taxpayer - but I think not. The leader has declared that 'we're all in this together', but as he has 3 other jobs, I feel entitled to wonder. This not knowing could be easily laid to rest. Tell us that the management team who are still employed are sharing that burden with the site wardens, and that they too are on 80% - and tell us that they too are also allowed 3 other jobs, just like the CCC leader is. Then, perhaps, I'll believe that "We're all in this together".

 

Posted on 19/04/2020 09:23

I assume CCC is a typo in the penultimate sentence, Alan.

You seem determined to cull CAMC management and, although I'll not defend them regardless of their actions - some of which have been poorly judged, I fail to see why you take such a stance.

The thing to do, if you feel change is necessary, is to stand for membership of the Club Council from which position you will be able to campaign for what you want and influence the decision making process. Have you put yourself forward for election?

Takethedogalong replied on 19/04/2020 09:53

Posted on 19/04/2020 09:53

Agree with much of what you say,but why 'bailouts and other handouts'? What qualifies as a bailout and what do you define as a handout?

Steve, merely a figure of speech. Use the term “monetary assistance” to encompass all, rather than bailout or handout. End result is still the same, it has to be recouped after the event. I wasn’t drilling down any deeper, implying anything more.🙂

 

 

DavidKlyne replied on 19/04/2020 10:06

Posted on 19/04/2020 00:25 by Alan14

It's not possible to state how management is, or is not, top heavy, for they refuse to publish their incomes and pensions payments, and yes, of course I have asked. However a quick check of what they DO have compared to the Camping and Caravan club reveals that there is a great deal more paid to staff in income and pensions (pro-rata)  in this club. It may, of course, be paid to 'ground workers', the wardens, those whom the top brass have furloughed, to be paid for by the taxpayer - but I think not. The leader has declared that 'we're all in this together', but as he has 3 other jobs, I feel entitled to wonder. This not knowing could be easily laid to rest. Tell us that the management team who are still employed are sharing that burden with the site wardens, and that they too are on 80% - and tell us that they too are also allowed 3 other jobs, just like the CCC leader is. Then, perhaps, I'll believe that "We're all in this together".

 

Posted on 19/04/2020 10:06

The CMC is of course a larger organisation in terms of sites compared to the C&CC. The three other jobs you mention are not really jobs in the same sense of him being DG of the the CMC. They are also in associated organisations where I would have thought there was some advantage to the Club in him having those roles as he is able to put forward the Club's view. The Government's Furlough Scheme was put in place so companies of all varieties to retain staff, rather than make them redundant. Those people that are furloughed don't have work to do but I imagine staff left at HQ are working as normal (probably under more pressure) so I don see the rational for people's pay to be reduced in solidarity. We also don't know whether furloughed workers are having 80% allowance topped up by the Club although I am sure our regular wardens on here can confirm the current situation.

David

AcoupleofOldies replied on 19/04/2020 12:44

Posted on 19/04/2020 12:44

We hadn't really given it any thought until we received the email from the club. We would hope that whilst the club will do it's best to keep going it won't take us the members for granted. Whether or not we renew our membership at the end of August will depend on what action or lack of it the club takes in the interim period.  We do not use the club sites only the CLs and there will be plenty of small independent sites all trying for business once this is all over so at the moment it's a case of wait and see.

TonyBurrell replied on 20/04/2020 08:28

Posted on 20/04/2020 08:28

I’m also a member of the C&CC, they have extended the membership in relation to the time lost from this virus so I will not renew membership with this club.

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