Caravan Club Non Insurance Policy
757 replies
replied on 04/03/2020 07:40
replied on 04/03/2020 08:22
Posted on 04/03/2020 07:39 by RufsI wonder if the FOS has a record of how many cases relating to the CMC have been lodged during the last 20 years
I guess that will be a no then,
Rufs replied on 04/03/2020 08:42
replied on 04/03/2020 09:04
Posted on 04/03/2020 08:42 by RufsOH! undoubtedly, but my question was
cases relating to the CMC have been lodged during the last 20 years
perhaps you could telephone your friend at the FOS and find out?
Posted on 04/03/2020 09:04
Can't say that I am that interested Rufs. I was purely interested to ensure that my understanding of the situation was correct.
Your question, as I read it was does the FOS have details of cases lodged against CMC in last 20 years. I said 'doubtless'. If there are any they will have been recorded. I suspect that there may well be some - after all some folk are tryers I read one case a few months ago from the FOS case histories where somebody had involved them when an insurance company failed to pay out fully after a caravan theft from a storage facility because the caravan owner admitted not fitting any wheel locks on his twin axle. Guess how that turned out for him!
Thinking further the records on CMC can only go back 2 years+ as they did not offer cover before then and acted only as an intermediary.
As for the sarcastic comment about phoning my friend I don't have one in FOS. Their staff are friendly however
Oneputt replied on 04/03/2020 09:22
Posted on 04/03/2020 08:42 by RufsOH! undoubtedly, but my question was
cases relating to the CMC have been lodged during the last 20 years
perhaps you could telephone your friend at the FOS and find out?
Cornersteady replied on 04/03/2020 10:04
Posted on 04/03/2020 09:22 by OneputtOf course Rufs there are hundreds of posts on here where people haven't had:
a) satisfaction from the CC with cover claims
&
b) where members have taken claims to the ombudsman and been turned away because of the word may
Posted on 04/03/2020 10:04
I think three recently (last few months) have posted to say their claim through the club was dealt with quickly and settled in full.
While two have posted to say their non club insurance did not pay out.
So I think that is 5 nil to the club
Although why this thread was resurrected after three and a half months and then actually phoning someone after three and a half months at the FOS is very puzzling. Was there any loose ends to be tied up? Did people need further reminding of their 'error' in choosing the club cover? I think the 'score' so far speaks far more?
Anyway rather than perpetuate this thread I'll retire from it.
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Rufs replied on 04/03/2020 10:10
Posted on 04/03/2020 09:22 by OneputtOf course Rufs there are hundreds of posts on here where people haven't had:
a) satisfaction from the CC with cover claims
&
b) where members have taken claims to the ombudsman and been turned away because of the word may
replied on 04/03/2020 10:15
replied on 04/03/2020 10:24
Posted on 04/03/2020 10:24
Although why this thread was resurrected after three and a half months and then actually phoning someone after three and a half months at the FOS is very puzzling. Was there any loose ends to be tied up? Did people need further reminding of their 'error' in choosing the club cover?
Since you are curious Cornersteady I will give you the reason. The reason is that the other day in a related topic on the CaravanTalk forum a poster had responded to another saying that he had spoken to CMC insurance person who had said that he could report to FOS (although apparently not explaining further). The rest I explained earlier and that was that I wished to check out that aspect myself as that is the sole reason why I no longer use CMC Cover. So I decided to go to the horse's mouth lest I had misread the situation. I would have reported the outcome on here whatever it might have been if it provided any clarity.
I hope curiosity is satisfied and that you have a little understanding of my reason for posting on a three (?) month old thread.
Cornersteady replied on 04/03/2020 10:40
Posted on 04/03/2020 10:24 byAlthough why this thread was resurrected after three and a half months and then actually phoning someone after three and a half months at the FOS is very puzzling. Was there any loose ends to be tied up? Did people need further reminding of their 'error' in choosing the club cover?
Since you are curious Cornersteady I will give you the reason. The reason is that the other day in a related topic on the CaravanTalk forum a poster had responded to another saying that he had spoken to CMC insurance person who had said that he could report to FOS (although apparently not explaining further). The rest I explained earlier and that was that I wished to check out that aspect myself as that is the sole reason why I no longer use CMC Cover. So I decided to go to the horse's mouth lest I had misread the situation. I would have reported the outcome on here whatever it might have been if it provided any clarity.
I hope curiosity is satisfied and that you have a little understanding of my reason for posting on a three (?) month old thread.
Posted on 04/03/2020 10:40
I said puzzled not curious ET, two different things in my book.
But on behalf of all I thank you for your endeavours and trying to help everyone in making the right choice for them. I'm not sure it was necessary at all but there you go.
Now I really have to leave this for real.