New App

Now also showing on my watch. I noticed when looking for something else in settings the synchronisation between the two devices had been removed for wallet from the phone. Well it wasn’t me that did it, so I can only assume it was a result of trying to update the card. Perhaps similar has happened with yourself nellie and it has changed something in the wallet settings.

I can't find any way in the wallet to synchronise it, and nothing has changed today.

Following a post in another section about the lack of correspondence from the club to it's members It is now nearly 3 weeks since I wrote, following Ro's post to me, to the communications team about trouble with the app. I am still waiting for a response from another them!! Perhaps I will get a faster reply if I post this on Trustpilot!

I don't use the app but am genuinely interested to know whether the "new" app's problems have been fixed. Can anyone enlighten me?

It works OK on both iPad and phone, no problems looking for sites using the map and checking availability / price. I’ve not to date booked anything on it though, I have always used the web site. Personally I prefer the website, as the App only works in portrait, so the map is either a narrow unusable slit or the whole screen. You can’t use it half in half like on the web site.

However, my main issue with it is that it is nothing but a front end to the web site. It does not work offline for searches, as was possible with the old one. About the only use for it offline is to display the membership card and I think it only does that if you were logged in before going offline. It beggars belief that they sent out an email before Christmas suggesting that members might want to forgo the site directory and use the app instead. It really needs to at least have the option of downloading site / CL data for offline use.

Cheers Steve. So it's not improved a great deal then.

There is a new update to the App, at least there is in the App Store. It doesn’t seem to do a lot though. It is still just a front end to the web site, the only off line functionality seems to be access to your cards and it still only works in portrait. It is perhaps a bit more fluid in its map handling, but that’s about it I’m afraid.☹️

I am still waiting for a response from HO about my original post from 15th Jan, which I believe Ro has twice forwarded to them. Disgusting behaviour from what is supposed to be a members club. Would someone please report this post as the last time it was done I did get a response from Ro.

Done 

Thanks DaveC.