New App

Thanks for your comment David. This is the impression I got from the Club response on Trustpilot to my post. It seems that using the app on an Android phone or tablet just doesn't come up with the same result. I rarely use a  PC to find sites, but if lthe link works on a tablet to get to website that  provides th required info then I guess I can live with it.

Dick 

Having read all the post I decided to load the App onto my phone and try it out.

CLs had no problem looking at them in the searches I did.

Sites, same here did several searches and got what I was looking for.

I could see previous bookings, including 2 tunnel crossings from 2021 (though not the one I made today)

The only thing I couldn't get to work was the club card it just would not load.

I’ve also mentioned this on the booking thread. The updated version of the new App, which I have downloaded from the App Store today, was supposedly supposed to sort out an issue with the digital membership card. I believe those on Android could not see it. On an iPad and iphone it was OK. Following the update it has disappeared from the iOS version of the App. It now either locks up or crashes depending on which membership card button I press. I don’t have an android device. It would be interesting to know if it is now working on that platform.

Out of interest Steve and in the name of science I've just tried the app on Android and yes, I can see my card. Unfortunately I then tried a booking and was thwarted by the dob for my fellow guest (OH who is a member) ....the calendar is only functioning on a day by day basis so as I don't want to spend my time pressing the back button 700 times (or whatever) I will now remove the app! 

My card does occasionally disappear but I find that logging out and logging back in again cures it, till next time.

I think it's been mentioned before but you can also save it to Google Wallet (google pay) where it doesn't disappear.

I've just tried it again and found that if I click on the 3 dotes at the top right and then go into 'Your Info' I have to log in to the system then my digital card comes up.

However if I click on either of the 'My cards' all I get is the circle going round and round. I'm on an android phone, got the OH to check on his android and he get the same thing.

Did a dummy booking and got no problems with it at all, if you click on the 'Year' at the top of the calendar when asked for Dob it then opens a drop down list of years which you can scroll back to where you need to be, then use the right arrow to go to the correct month.

This calendar didn't work for me on Android Chrome so I've used the feedback form to report it.

https://survey.alchemer.eu/s3/90487485/Booking-Capability-feedback 

I’ve tried logging out and back in, even Deleted User the App and reinstalled it. No go on all counts. I have reported the issue using the feedback. I did save it to my wallet but it runs out this month and would want to save the new one, which currently I couldn’t do.
I wouldn’t mind but a month or so ago I received an email suggesting I might like to forgo the site directory and use the App instead. It would be difficult to have confidence in such a suggestion when they break things as fast as they fix them.

I've just tried it again and found that if I click on the 3 dotes at the top right and then go into 'Your Info' I have to log in to the system then my digital card comes up.

I tried that TG and it does indeed bring up the card. Unfortunately that is just the web site version and can’t be put into my wallet, for offline use, like the one you should get by touching my cards.☹️

I had my last year's membership card in my Google wallet on my Android phone, which expired 31/12/2022. Went onto the app and, after logging out and back in, my digital card for 2023 appeared. Tried to put it in the wallet but got message that the card was already there. So removed old card from wallet and tried to install new one, which showed that it had worked, however when I went into the wallet it still shows the card expiring 31/12/2022!! Very strange.