New App
109 replies
SteveL replied on 25/09/2022 07:06
Posted on 24/09/2022 10:09 by DavidKlyneBrue
I had it on the old App and it worked perfectly fine. I agree the cards are there in the Profile. It strikes me that the Club are a long way from replacing the usual membership card with an electronic one!
On a wider note it seems a bit odd that some seem not to be having any issues with the new App but others are. That would almost suggest it was device specific whether it worked or not? Having said that I can't get it to work seamlessly on either my Android phone or Android tablet.
David
Posted on 25/09/2022 07:06
If they get the App to work correctly on Android, as it seems to on iOS, perhaps not so far away. It was easy to download the membership cards for myself and OH to my wallet with my other cards and it will even show on the watch.
I would like the app to work in landscape though, then you wouldn’t need to keep resizing the map.
peedee replied on 25/09/2022 07:31
peedee replied on 26/09/2022 13:47
Posted on 26/09/2022 13:47
EGH called me today about the Android App and my failure to log onto it. Apparently you need to ensure you have version 1.48 of the Caravan and Motorhome Club travel App. I am damed if I can find it on Play Store. If anyone has this version what did you search on? I can only find version 1.02 and that does not work.
peedee
DavidKlyne replied on 26/09/2022 15:00
Posted on 26/09/2022 13:47 by peedeeEGH called me today about the Android App and my failure to log onto it. Apparently you need to ensure you have version 1.48 of the Caravan and Motorhome Club travel App. I am damed if I can find it on Play Store. If anyone has this version what did you search on? I can only find version 1.02 and that does not work.
peedee
Posted on 26/09/2022 15:00
Peedee
I have just Deleted User the old app, yet again and downloaded it afresh and it now seems to be working. It let me login which seemed to be a problem before. I can see my bookings and I can now see my membership card. It looks as if I could also book a site if I needed to. When I go into app settings I can still see that it is version 1.02?
David
PS Also now working on Samsung Tablet.
Rowena replied on 26/09/2022 15:32
Posted on 24/09/2022 09:24 by Nowti BertiI'm very disappointed with the new app. I've uninstalled and reinstalled three times and It's still slow and clunky.
The maps struggle to load, it takes so long for the sites information to load and it's painstakingly slow - and I'm on 300mbps fibre broadband!
How could the Club roll out something not fit for purpose?
Posted on 26/09/2022 15:32
We are sorry to hear that you have been unable to make a booking using the app. To assist us to resolve this issue please could you use the following Feedback Form. Many thanks.
EmilysDad replied on 26/09/2022 15:58
Posted on 26/09/2022 15:32 by RowenaWe are sorry to hear that you have been unable to make a booking using the app. To assist us to resolve this issue please could you use the following Feedback Form. Many thanks.
peedee replied on 26/09/2022 16:19
Posted on 26/09/2022 15:00 by DavidKlynePeedee
I have just deleted the old app, yet again and downloaded it afresh and it now seems to be working. It let me login which seemed to be a problem before. I can see my bookings and I can now see my membership card. It looks as if I could also book a site if I needed to. When I go into app settings I can still see that it is version 1.02?
David
PS Also now working on Samsung Tablet.
nelliethehooker replied on 26/09/2022 20:22
Posted on 26/09/2022 20:22
Managed to log in to the app on my i-phone, and it shows my membership card and my single upcoming booking, and past bookings. Opened the booking but I cannot find the route to the site (not that I need it but it should be there soon the same). Tried to search for CL using the map facility, it took ages to do the search and when I selected one there was no price or directions for it. Waste of time compared to the old system.
Kasspa replied on 27/09/2022 21:35
Posted on 26/09/2022 20:22 by nelliethehookerManaged to log in to the app on my i-phone, and it shows my membership card and my single upcoming booking, and past bookings. Opened the booking but I cannot find the route to the site (not that I need it but it should be there soon the same). Tried to search for CL using the map facility, it took ages to do the search and when I selected one there was no price or directions for it. Waste of time compared to the old system.
Posted on 27/09/2022 21:35
It's still all very 'clunky'.... for the 4th time I've uninstalled then re-installed again & is still showing Version 1.02.
This is what I get!
From the App if I tap the 3 ... in top right hand corner it takes me to a page with multiple options.....
If I tap 'Your Info' it takes me to a log in page even though I'm signed in on the App!
If I tap 'Terms of Use' & then the 3 bars in top right hand corner I have access to the website!
I I tap 'Log in or register' it asks me to log in again even though I appear to be logged in!!!
If I 'log out', stops showing my Membership Card but I can still view my bookings, delete them or make a payment..... surely this should not be possible?
All very confusing.....
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Casandra
Caravanner