New App

Casandra replied on 20/09/2022 11:25

Posted on 20/09/2022 11:25

The new App isn’t working for me. I try to log in and all it does is sit there. Must be linked to the new booking system fiasco- anyone else having the same problem?

young thomas replied on 30/10/2022 10:14

Posted on 30/10/2022 10:14

Site data back now, but app hardly intuitive. Managed to get a dummy booking ready (test only) but took a bit of fiddling.
Worst elements are huge amount of irrelevant places on list and how hard it is to change dates when 'no availability' shows up.

Finnberrys replied on 04/11/2022 19:21

Posted on 04/11/2022 19:21

I'm having problems accessing the digital cards. When I click on membership cards, I get a screen asking me to renew my membership. My membership is active and I'm logged in. It makes no sense. This, along with the new booking system might make me think twice about renewing my membership. 

SteveL replied on 05/11/2022 07:41

Posted on 04/11/2022 19:21 by Finnberrys

I'm having problems accessing the digital cards. When I click on membership cards, I get a screen asking me to renew my membership. My membership is active and I'm logged in. It makes no sense. This, along with the new booking system might make me think twice about renewing my membership. 

Posted on 05/11/2022 07:41

Just tried on my pad and the same thing happened, although I was apparently logged in. I logged out and logged in again and both mine and OH’s cards are there.

DaveCyn replied on 05/11/2022 10:02

Posted on 05/11/2022 10:02

I used the old app all the time.

Downloaded this new app 3 times and still can't get it to work properly. I give up!

 

To me it's a crock of smelly waste!

 

peedee replied on 06/11/2022 07:26

Posted on 06/11/2022 07:26

Its fine on a larger screen which tablets have but an absolute waste of time on a phone with small screens. It is definitely not anywhere near as good as the old App no matter what device you run it on.

peedee

retiredbeep replied on 12/11/2022 21:33

Posted on 12/11/2022 21:33

Just adding my voice to all the above comments. Thankfully I still have the old app but is it not time the club listened to its members we can't all be wrong. Just tried to plan my holiday for next year but gave up on the new app.

taylornewtonfarm replied on 20/11/2022 14:16

Posted on 20/11/2022 14:16

Just to add to the long list saying that I really don't like the new app. I've used it on my phone and also my Android tablet. I've given it a fairly good go, but here are the issues I think could be improved. 

I find it incredibly slow and clunky to use. The map is painfully slow. 

It doesn't show the prices of CLs or affiliated sites, unlike the old app.

You can't hide the club sites, unlike the old app. (Seems like they're trying to push these!)

It appears that the majority of the work went into the home page of the app.

It doesn't use the whole screen on either my phone or tablet. We use the app most on our phones whilst we are away so being able to utilise the full screen is beneficial. 

There's a plus point though, it is now possible to copy and paste email addresses and phone numbers that does make it easier to contact sites.

I have emailed this to the club , no response as yet.

Thankfully I still have the old app installed and I use that instead. 

eurortraveller replied on 20/11/2022 15:08

Posted on 20/11/2022 15:08

The Club can’t possibly give you a price on an app for staying at a CL because you can haggle with the owner just as I used to haggle with guest houses on Thai beaches. There never is a fixed price.


How much for one night please? But how much if.I stay for a week? But it’s low season . And how much if.I don’t hook up to your electricity ?  And all the many variations on that theme.  


To close the deal in Thailand it was usually Will that include breakfast,? but that might push a CL owner too far.. But negotiate all the same.

SteveL replied on 20/11/2022 17:24

Posted on 20/11/2022 17:24

The App works well enough on the iPad, with the exception of the filters. However, apart from the ability to save the membership card to My Wallet (not available on the web version) I can’t see the reason for it. The old App not only had different functionality to the web site, it worked offline when searching for sites. The new App needs an internet connection and basically acts as a portal to the web site. How they expect it to operate as an alternative to the site directory, as they suggested in a recent email, is beyond me.

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