Adobe Flash Player - End of Life

GTP replied on 17/02/2021 09:50

Posted on 17/02/2021 09:50

After many months of asking (via Customer services) for the IT department to address the 'Adobe Flash Player End of Life' ....in order that members can remove/amend their profile picture....and not one reply received.....I have today made a final request via the 'live chat'.

The agent says she will forward (again) my request to the relevant management team....and In response I have given a weeks grace before I send a note to the DG..   I will keep you informed.

FYI (if not aware)...It is now over a year since Adobe first gave notice that Adobe Flash Player will no longer be supported (EoL) after 31 December 2020...

Takethedogalong replied on 17/02/2021 10:17

Posted on 17/02/2021 10:17

Have you tried changing your avatar photo GT? It’s impossible (always has been for me) on an IPad, but I did manage to change mine using our Mac Book mid January, and the new one now shows on the IPad as well. No idea how all this works, or doesn’t in the case of the IPad, but it worked for me🤷‍♀️ 

 

JVB66 replied on 17/02/2021 10:19

Posted on 17/02/2021 10:19

Good for you, , as with most organisations, if a request is "difficult?" to answer ,push it under the pile of others and hope it goes awaysurprised

It took me seven years to get a problem solved to my satisfacactionwink

GTP replied on 17/02/2021 11:51

Posted on 17/02/2021 10:17 by Takethedogalong

Have you tried changing your avatar photo GT? It’s impossible (always has been for me) on an IPad, but I did manage to change mine using our Mac Book mid January, and the new one now shows on the IPad as well. No idea how all this works, or doesn’t in the case of the IPad, but it worked for me🤷‍♀️ 

 

Posted on 17/02/2021 11:51

TDA....thats what I have been trying to achieve for the last few months...both the car and caravan in the photo are out of date. I was told that you could get the job done via a Mac that still had adobe Flash Player installed... but both OH and myself upgraded our Macs in July of last year..Me to a new iMac Pro 27"...OH to a Macbook Pro.....neither would allow a download of Flash Player...

DavidKlyne replied on 17/02/2021 12:01

Posted on 17/02/2021 12:01

GTP

I have not dared change my avatar, mine was drawn 23 years ago! I have raised your post with Rowena to see if she can provide further information. I suspect the main issue is not only that Flash has ended but the current software for this forum is probably equally outdated and whether there is a possibility to tweak? Clearly some people manage to change avatars on a regular basis I wonder if they are doing so on Windows machines? 

David

JVB66 replied on 17/02/2021 12:04

Posted on 17/02/2021 10:19 by JVB66

Good for you, , as with most organisations, if a request is "difficult?" to answer ,push it under the pile of others and hope it goes awaysurprised

It took me seven years to get a problem solved to my satisfacactionwink

Posted on 17/02/2021 12:04

Ps about as old as my avatarcool

brue replied on 17/02/2021 15:58

Posted on 17/02/2021 12:01 by DavidKlyne

GTP

I have not dared change my avatar, mine was drawn 23 years ago! I have raised your post with Rowena to see if she can provide further information. I suspect the main issue is not only that Flash has ended but the current software for this forum is probably equally outdated and whether there is a possibility to tweak? Clearly some people manage to change avatars on a regular basis I wonder if they are doing so on Windows machines? 

David

Posted on 17/02/2021 15:58

 Just had a look, it isn't possible to change or add a profile photo at present. So I'm glad the OP has asked the question and hope a reply follows.

GTP replied on 17/02/2021 16:04

Posted on 17/02/2021 12:01 by DavidKlyne

GTP

I have not dared change my avatar, mine was drawn 23 years ago! I have raised your post with Rowena to see if she can provide further information. I suspect the main issue is not only that Flash has ended but the current software for this forum is probably equally outdated and whether there is a possibility to tweak? Clearly some people manage to change avatars on a regular basis I wonder if they are doing so on Windows machines? 

David

Posted on 17/02/2021 16:04

Thank you for reporting David....I would agree with your suspicions re the forum software....but given the numbers using it, I can understand why EG has very little interest in any upgrade.  That said...the club is continually encouraging members to use the forum and as such should make the platform user friendly in all aspects....

A contact from my old team (who spent most of his life writing 'scripts') tells me that my particular problem is that I have updated my hardware after Adobe cut the link for any Flash Player download. Any machine, either Mac or Windows which still has Flash Player installed....should continue to work...Adobe has only stated that they no longer support the software.....hence no download for new hardware. Hope that makes sense. !!

I think like yourself...I will create a 'timeless' Avatar for future use

brue replied on 17/02/2021 16:27

Posted on 17/02/2021 16:27

It's not just the forum anyone wanting to leave a review has to create a profile (less an avatar/photo at the moment.)

Takethedogalong replied on 17/02/2021 17:09

Posted on 17/02/2021 11:51 by GTP

TDA....thats what I have been trying to achieve for the last few months...both the car and caravan in the photo are out of date. I was told that you could get the job done via a Mac that still had adobe Flash Player installed... but both OH and myself upgraded our Macs in July of last year..Me to a new iMac Pro 27"...OH to a Macbook Pro.....neither would allow a download of Flash Player...

Posted on 17/02/2021 17:09

Ah, that might be the answer. Ours is an old Mac Book. Good luck with it, given how popular IPads are, it’s a shame such things cannot be done on them. Not sure if that’s an Apple or a Club issue.

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