What are reviews for?

moulesy replied on 08/07/2019 21:42

Posted on 08/07/2019 21:42

I like reading reviews of both club sites and CLs. I like to know what folk think of the sites, the surroundings, local places of interest, activities (even occasionally shopping opportunities!) and places to eat. For CLs it's also useful to know about any access difficulties or what facilities are available and their standard.

But just lately reviews, particularly of club sites seem to have become little more than an opportunity to air grievances. If it's not having a go at the wardens  (usually prefaced by comments like "we were only 50 minutes early", "my dog was only off the lead twice" , "I only just drove over the grass when reversing my van") it's complaints about barking dogs, loud TVs etc.

Today we have a review which now stretches to 20 posts and, apart from a reference to it being "a lovely site " in the opening sentence of the OP, there's not a single word about the site itself.

Is this what reviews should be? Are there not more appropriate means of taking up issues which have happened on one's visit? When I read reviews, even of club sites on, for example, UKcampsite these grievances aren't aired.

So my question is as in the title "what are reviews for"? What do others think?

replied on 17/07/2019 20:04

Posted on 17/07/2019 20:04

The user and all related content has been Deleted User

brue replied on 17/07/2019 20:17

Posted on 17/07/2019 20:17

Have a look at the C&CC reviews David... (OH and a friend heading for Silverstone overnighted there but they headed for a local pub and slept ok after that wink)

I still wish the review pages on the actual site details had a little bit of info or a link to advise about adding a review. I found the review advice on the Community Guidelines but I suspect that most of us wouldn't look there unless it was linked.

Bakers2 replied on 17/07/2019 20:32

Posted on 17/07/2019 20:32

We stayed at C&CC Oxford site last year, we had used it several years back. Didn't find noise an issue,  it was cold and damp so didn't sit out or have windows open. The facilities are dated but clean. Literally across the road for the P&R straight into the city. We didn't visit the pub 😉

DavidKlyne replied on 17/07/2019 21:58

Posted on 17/07/2019 20:04 by

I was considering as an alternative to Bladon Chains which is certainly noisy if one cant get on a pitch at the lower end.

Posted on 17/07/2019 21:58

Is this for when you are heading home? If so roughly where are you heading for?

David

Cornersteady replied on 18/07/2019 12:00

Posted on 18/07/2019 12:00

To go back on topic, 

Reviews should review the site, not your stay, there is a difference, well to me at least. It does not say review the staff. Yes over and above good service should be mentioned but in the other case, where there is a complaint, then this is not the place to put it.  Firstly as M points out they cannot answer back, the complaint may not even be true (or it may - doesn't matter), so it is totally unfair and almost cyber-bullying to do so.

If your complaint is justified then appropriate action will be taken.

replied on 18/07/2019 13:02

Posted on 17/07/2019 21:58 by DavidKlyne

Is this for when you are heading home? If so roughly where are you heading for?

David

Posted on 18/07/2019 13:02

The user and all related content has been Deleted User

rutlandwarrior replied on 20/07/2019 11:21

Posted on 20/07/2019 11:21

A review is a review and no one should be allowed to comment on them. When I am looking for a site (private or club) I look at the reviews and form my own opinion. When it's of a club site or cl there are usually derogatory comments about the reviewer, when it's of a private site you just get the reviews which is all I am looking for. Of all the recent reviews I have looked at there is one member that crops up all the time as being either the first or only one to tell the reviewer what they should do, it's wrong,it looks bad and it should be stopped

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