What are reviews for?

moulesy replied on 08/07/2019 21:42

Posted on 08/07/2019 21:42

I like reading reviews of both club sites and CLs. I like to know what folk think of the sites, the surroundings, local places of interest, activities (even occasionally shopping opportunities!) and places to eat. For CLs it's also useful to know about any access difficulties or what facilities are available and their standard.

But just lately reviews, particularly of club sites seem to have become little more than an opportunity to air grievances. If it's not having a go at the wardens  (usually prefaced by comments like "we were only 50 minutes early", "my dog was only off the lead twice" , "I only just drove over the grass when reversing my van") it's complaints about barking dogs, loud TVs etc.

Today we have a review which now stretches to 20 posts and, apart from a reference to it being "a lovely site " in the opening sentence of the OP, there's not a single word about the site itself.

Is this what reviews should be? Are there not more appropriate means of taking up issues which have happened on one's visit? When I read reviews, even of club sites on, for example, UKcampsite these grievances aren't aired.

So my question is as in the title "what are reviews for"? What do others think?

JVB66 replied on 23/07/2019 10:31

Posted on 23/07/2019 10:31

I think reviews of CLs are far more useful than club sites as most who visit them seem to be proper caravaners as apposed the to what seems these days a growing amount of "members" who will use a club site review as a "rant" outlet  (mostly self inflicted ,reading them)rather than what is found on most CL reviews 

replied on 23/07/2019 11:31

Posted on 23/07/2019 10:22 by moulesy

I think David might blanch at Cotswold View's prices and booking conditions! wink

Posted on 23/07/2019 11:31

The user and all related content has been Deleted User

moulesy replied on 23/07/2019 11:35

Posted on 23/07/2019 11:31 by

If its even more than Bladon Chains already our most expensive night of the trip you may well be right.

Posted on 23/07/2019 11:35

Oh, it is, David, it certainly is ! laughing

KjellNN replied on 23/07/2019 12:48

Posted on 23/07/2019 12:48

But at least you can book a hard standing!

Low season prices are not bad, but the payment/deposit regime is not attractive.

KjellNN replied on 23/07/2019 13:11

Posted on 23/07/2019 13:11

£16 per night for a HS in midweek in September, including EHU, 2 adults and WiFi,

£18 If you fancy a serviced HS.

Looks like you have to cross grass to get to the HS however, which is not good if it is wet

mickysf replied on 24/07/2019 21:53

Posted on 24/07/2019 21:53

To be honest I'm fed up with 'reviews' which are clearly an individual's axe grind. These are very often against the grain and at odds with the usual comments. Sometimes they just wish to make their own points about club issues rather than a site specific comment. The ones I value most are those which are informative about the site itself and the locality.

moulesy replied on 24/07/2019 21:58

Posted on 24/07/2019 21:53 by mickysf

To be honest I'm fed up with 'reviews' which are clearly an individual's axe grind. These are very often against the grain and at odds with the usual comments. The ones I value most are those which are informative about the site itself and the locality.

Posted on 24/07/2019 21:58

Agree, although, in fairness (and I've made this point to Ro) many of them just lately appear to be from first time reviewers who, perhaps understandably, are unfamiliar with the guidelines for posting reviews. I'm not sure if they are monitored in the same way that, as I understand it, first time posters on the forum are. 

mickysf replied on 24/07/2019 22:09

Posted on 24/07/2019 21:58 by moulesy

Agree, although, in fairness (and I've made this point to Ro) many of them just lately appear to be from first time reviewers who, perhaps understandably, are unfamiliar with the guidelines for posting reviews. I'm not sure if they are monitored in the same way that, as I understand it, first time posters on the forum are. 

Posted on 24/07/2019 22:09

Understood but nevertheless they are inappropriate as there is a proper and well 'signposted' route for submitting a possible complaint. Reviews surely are not for that purpose and those which do not meet the T&Cs should be removed in my opinion as they often are irrelevant to the vast majority of us who are seasoned members who understand the clubs ways. 

Tinwheeler replied on 24/07/2019 22:14

Posted on 24/07/2019 21:53 by mickysf

To be honest I'm fed up with 'reviews' which are clearly an individual's axe grind. These are very often against the grain and at odds with the usual comments. Sometimes they just wish to make their own points about club issues rather than a site specific comment. The ones I value most are those which are informative about the site itself and the locality.

Posted on 24/07/2019 22:14

I agree, Micky. They do stand out a mile and it shouldn’t be necessary for us to apply our own powers of discrimination to weed them out. 

The guidelines concerning the writing of reviews need to be given a much more prominent position with emphasis on the correct avenue for axe grinding/complaining and, as M said, vetting of reviews from new posters before publication would be good which is what happens on UKC.

moulesy replied on 30/07/2019 11:32

Posted on 30/07/2019 11:32

I've just noticed the thread in this section "moderation required". Apparently the first three posts by new members have to be approved before being published. Very sensible too.

But why, then, are reviews, such as last night's  "Absolute Crap" and this mornings "rudest warden ever" , both from first time reviewers allowed to appear?

Granted, last night's was removed/hidden, after I guess, several reports but why should that be necessary?

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