Rated 4 of 5

Rated 4 of 5

Peace and quiet

Rated 2 of 5

Facilities and cleanliness

Rated 4 of 5

Location

Rated 3 of 5

Good for families

Nice site let down by facilities

Stayed here this week; upon arrival the site looked nice but the showers and toilet blocks were awful,, showers had very low pressure and no shelves.  Would be nice if the showers were of the same standatd but theyre not. We contacted the club and had nothing back , t's a shame as the area is beautifull but as caravan club members,  the facilities are not up to caravan club  standards which we all pay for. Wouldn't come back here. we were told they take members comments seriously but seems they dont as this site gets busy but the showers are a big let down.   The wardens were nice and apologised but they couldn't do anything about it our main holiday was ruined by poor, outdated  facilities.  Caravan club needs to react to members queries not ignore them hoping it goes away .a site which could be so much better needs a big upgrade, toilets and showers together, clean and modern and water pressure improved will be a start

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RedKite replied on 15/09/2020 19:47

Posted on 15/09/2020 19:47

As the site is not owned by the club and on a rental only basis hence no refurb for the facilities and as the site has very hard water there is a water softener in each of the shower blocks but the pipework from the on site water tanks is quite old  so hence low pressure of the showers.  We used to have a seasonal on here quite a few years ago and the pressure for the showers were bad then.

Possibly you should email head office and make sure any complaints go to the regional manager for the southern region.