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kesunshineband1
Reviewed on 05/11/2015 12:00
A lovely site, easy to find and in good order. Was not impressed by one member of staff who needs some people skill training. Laying down the law about no awning and awning pitches. Could have done it without the song and dance.
Comment from The Club
Many thanks for leaving a review. I have been in touch with the wardens at the site who explained that they were on their knees weeding by hand a non awning pitch marked by a blue peg when you arrived on site. My understanding is that you were given a site map which highlighted at least 10 available awning pitches (marked by white pegs) for you to choose from and looking at records this is the type of pitch you tend to favour. However, after driving round the site you wanted to pitch on the one that the warden was working on which stopped the work in hand despite the fact that the adjacent pitch was also available. This point was raised in a professional manner when you came back in the office. Our wardens are very keen to keep the site looking in good condition and take a huge amount of pride in its appearance and you can see this reflected in the many splendid comments they have received in other reviews. Thanks again for leaving a review.
Felt vulnerable in ladies loos as no outside lock on door which backs on to a hedge & is out of view. Warden could have been more helpful & understanding & needs to listen!
Comment from The Club
Many thanks for your review. I have been in touch with the Wardens at the site who advise that the main entrance to the ladies toilet block is well lit and regularly used and perfectly safe. However, there is an unofficial short cut round the back of the toilet block which some members choose to use. It backs onto a hedge and members are not encouraged to use this route as it is not well lit. This shortcut is being closed off in the winter during the refurbishment. Our wardens work extremely hard to be helpful and informative and to ensure everyone’s safety and they encourage members to raise any issues whilst on site which gives them the opportunity to address concerns. Regrettably on this occasion this concern was not raised at the time. Thanks again for leaving a review
flash45554
Reviewed on 31/10/2015 18:35
