Troutbeck Head Caravan Club Site

Rated 5 of 5

Overall rating

Rated 5 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

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Rated 4 of 5

Rated 4 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 3 of 5

Location

Rated 4 of 5

Good for families

Lovely facilities, but no WiFi , expensive

This was our first visit since this site has been refurbished. The new toilet blocks are very well done, and the pitches are the usual quality for a CMHC site . My concerns are around the lack of WiFi and the pricing structure. For a site which has undergone expensive refurbishment I find it bizarre that my yearly WiFi didn’t work here, not impressed. The price for this site appears higher than other sites at this time of year, The cheapest rate is from £23.10 ..... I had stayed at 4 ites in the previous week ranging from £17 at Castleton, £18 at Alderstead Heath, £21 at Chapel Lane, £18 at Ayr. Seems the newly refurbished site is going to cost us “members”. Overpriced, and no WiFi...poor....Don’t I think I’ll be going again.

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3 reviews

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Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 4 of 5

Location

Rated 5 of 5

Good for families

First visit since refurbishment

This probably is our most visited club site and this was our first visit since the refurbishment and we were interested to see what had changed. First the toilet blocks, The insides have been totally re-modelled. The long entrance room has been halved and depending on which toilet block you are in has different rooms, there is a baby and toddler washroom, a family, washroom, a larger laundry room, and the drying room room is now entered from outside. In side the toilets everything has been taken out and replaced. The old two door system have been taken out and privacy cubicles and showers on one side, while toilet facilities on the other. There is new tiling and walling (very appealing) the showers hare still large enough with a changing area before the actual shower. All doors and basins are brand new. The dish washing areas and cassette emptying points are on the outside (but still covered) but have been moved around and larger. There are also dedicated disabled toilets now. The information and games room has been repainted and now has settees, comfy chairs and a large TV in there too. On site there are new full road width MHSP and a duel height barrier key fob receptor. Also the grass pitches are been converted to hard standing pitches. All the previous hard standing stones have been replaced and the site looks very good indeed. Also all the water and waste points have been replaced too. The only thing to watch out for is that on the service pitches there is a long run to the drain which is placed in the corner of the pitch, we needed about 6m of pipe. As usual the staff are friendly and efficient, toilets blocks are cleaned very well indeed and there are two different cleaning times. We had a fantastic ten days with some very chilly sub zero weather. A great job of the up-grade and I think this site now sets the standard for all other club sites to follow.
Caravanner from Tyne & Wear

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13 reviews

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Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 4 of 5

Good for families

Revamped and peaceful site

We visited the site for weekend break, unfortunately "Storm Callum" also visited the site at the same time. However apart from the constant rain and strong gusts of wind for a 24 hour + period, we loved it. The site has just had a revamp which is apparent as soon as you arrive. Unable to make a comparison as did not visit the site pre revamp. Lovely welcome by staff, despite the weather they seemed to just take it in their stride. Overflowing drains, a river running down the middle of the site, not a problem, Storm really testing everyone, but its why we love camping? Special breed. As you would expect for a recent major upgrade, washrooms and other facilities spotless, however do not take that away from the hard work that the wardens do, even the brand new get dirty etc, especially in the weather we had to deal with. So a very well done to the "burgundy and green brigade" a credit to the club. The site is a bit isolated so motor homers be prepared to walk a mile and half, for local bus services into Penrith/Keswick and beyond. Due to the weather conditions we opted to get a taxi, cost £24 each way into Keswick. Yes got soaked...but back in time for Strictley, closed the door heating on...lots of treats....you know how it is....will be back shortly...hopefully without Callum this time. TY
Motorhomer from Durham

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4 reviews

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Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 4 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

Pity about the smell

This is a great site spoiled by the smell from the waste processing unit. Lovely location, friendly staff, easy to get to and excellent washroom as you'd expect from a new build. Plenty of room for the caravan although I personally don't like a pebble base. Suggest you don't park next to the wooden fence near the unit and enjoy yourself.

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Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 4 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 3 of 5

Good for families

Beautiful autumn stay

We stayed at the Troutbeck site for 2 nights last week on way back south from touring Scotland. The site is easily reached from the M6, just 7 miles from Penrith and a short drive off the A66. The site is quite large, fairly open, very well cared for and a credit to the wardens, who obviously work very hard to maintain it. We have never seen such immaculate grass between pitches! The shower and toilet blocks have been rebuilt and are immaculate. For motor home owners, the site is fairly isolated. The nearest pub is a good 1.5 mile walk uphill and then on a road without any pedestrian path. The road from the site direct to Ullswater is very windy and narrow in places with lots of overhanging trees. If taking the motor home to Ullswater it is better to head back towards Penrith and follow the signs off the A66. Pooley Bridge was well worth a visit and lots of suitable parking available once you have crossed the bridge in to the village. Also some amazing riverside pubs. Penrith is also an interesting town to visit. We used the Sandgate car park, as you drive in to the car park look for the spaces to the top left of the car park as there is a grass verge behind the spaces where you can reverse the motor home and let the rear overhang the grass. Car park wardens were very helpful in ensuring we were parked safely. The only negative issue for this site is that there is no club WiFi available. This would put us off a longer stay on the site as we use it to keep in touch with family and friends when we are touring. Also use it for booking tourist attractions, onward sites etc, etc. We pay the annual club fee for WiFi and can’t understand why it is impossible to get a service at Troutbeck site. Surely you can do better Caravan and Motorhome club!
Motorhomer

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2 reviews

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Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

Lovely stay with friends but not unfortunately together!

We are new to the club and so were our friends. We had a space all set up but unfortunately our friends booked a full service spot and when we met at reception I gave the number of the non service spot we wanted them so they were next to us. Sadly this seemed to completely upset the staff and the amount of effort involved meant they basically refused to move the pitch. We found this strange but accepted and spent the week walking from one end to the other for joint activities. One hopes this can be avoided for those who miss understand pitch terms and that when possible friends can also be neighbours on such a nice site

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2 reviews

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Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

Perfect

First class site, lovely location fantastic views. Site immaculate and new shower facilities very good, lovely wardens who worked hard to keep things going during and after storms last week
Caravanner

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2 reviews

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Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

Absolutely gorgeous :)

We stayed for a period of 7 nights and loved it. Scenery is stunning. Site is beautiful, very well kept. Staff extremely friendly and helpful. A perfect holiday. Thankyou Troutbeck Head

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Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

Boys walking trip 2018

What a great job on the refurbished toilet blocks they were immaculate as was the cleanliness of the site as a whole The scenery is spectacular looking across the valley from the site As usual the wardens were great, friendly and courteous Will definitely return next year Thank you

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Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 4 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

First visit - would like to go back when the sun is shining.

This was our first visit to the Troutbeck site. Easily accessible from M6. First impressions were very good. Site is well laid out and clean and tidy. Great views of Blencathra (when we could see it minus the clouds) and there was a pleasant little stream at one side of the site, which I'm sure the children would have had great pleasure in using had the weather been nicer. We stayed in what appeared to be a nice quiet corner of the site, close to the Rookin House activity centre which is right next door. Despite the shelter from the fencing and trees around us, the activities from the centre were quite audible and we were disturbed at 8.50am on the first 2 mornings. The new shower/toilet facilities were top class - just a shame some people can't clean up after themselves when they've used the toilet - especially when all the cubicles are equipped with toilet brushes!!! Not everybody wants to see what people have left behind in there - and I'm not just talking about slight markings here! Perhaps a polite sign pinned on the back of toilet doors asking people to clean the loos when they've left a mess in there? We also noted an intermittent 'sewage' type smell coming from the male toilet block, which another visitor had also mentioned in passing. Perhaps a minor teething problem due to the new blocks being installed? Our children enjoyed the site and played happily with most of the other visiting youngsters. It was a shame the games room was closed as we only found this out upon our arrival and our 9-yr-old had been looking forward to using it. There is not much notice of its closure on the website - certainly not in the main body of text on the page. The site was in a great location close to places of interest and things to do . Unfortunately we only had one dry day out 5 when we stayed and we spent this taking in the delights of Ullswater and Aira Force which we would highly recommend. Whilst dodging the rain showers we also ended up in Penrith, Gretna Green, The Beacon Museum in Whitehaven and St Bees (lovely coastal walk here). The site coped very well with the days of heavy rainfall and there wasn't any standing/surface water that we noticed. We chose to leave a day earlier than planned due to the awful weather but we would like to come back when the weather is better to explore more what the Lake District has to offer.
Caravanner from Lancashire

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7 reviews

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