fatbelly replied on 09/02/2023 09:41
Posted on 09/02/2023 09:41
Hi All,
Advise please, were on Lady Margreats Park Club Site & yesterday we paid £30 for the Club WiFi. It is atrocious, every time we come off the internet to go out, make a cup of tea etc we can't log back in and we get the error message fatal log in.We then have to ring the helpline, give them our email address and they then log us in from their end. But as soon as we log out the same problem occurs and we have tp call the helpline again. This is across our 3 different devices and occurs whatever devise we use to log in. This morning the exact same happened so we rang fresh wave to ask for our money back which they refused saying its an error which the engineer will fix in the next week or so. This is no good to us and we want a refund what can we do?
Thanks
fatbelly
Motorhomer