New App
109 replies
Bude Camper replied on 20/09/2022 11:41
Kasspa replied on 20/09/2022 18:25
Posted on 20/09/2022 11:25 by CasandraThe new App isn’t working for me. I try to log in and all it does is sit there. Must be linked to the new booking system fiasco- anyone else having the same problem?
peedee replied on 22/09/2022 06:56
DavidKlyne replied on 22/09/2022 13:15
Posted on 22/09/2022 13:15
I removed the original App and have now installed the new App three time and it is still not working. This is on my Samsung A50 Android phone.
1. It won't accept my Club log in on the front page.
2. It does show my future bookings with the option of amending or cancelling (untested by me!)
3. I seem to be able to get into the booking system and initiate a booking although again not completed by me.
4. When I try to access my membership card it invites me to become a member!
Looking at the consistently bad reviews of the App in the App Store I see there are some replies from the Club pointing you to an email address appfeedback@camc.com
David
3 people like this
Kasspa replied on 22/09/2022 13:21
Posted on 22/09/2022 13:15 by DavidKlyneI removed the original App and have now installed the new App three time and it is still not working. This is on my Samsung A50 Android phone.
1. It won't accept my Club log in on the front page.
2. It does show my future bookings with the option of amending or cancelling (untested by me!)
3. I seem to be able to get into the booking system and initiate a booking although again not completed by me.
4. When I try to access my membership card it invites me to become a member!
Looking at the consistently bad reviews of the App in the App Store I see there are some replies from the Club pointing you to an email address appfeedback@camc.com
David
Posted on 22/09/2022 13:21
Do they have a similar option for the website using Chrome as it does not work like it does with Edge......?
For the App, I have a Samsung S20, took 3 goes as I've said, it's workable but even if I'm signed in dependant on how I navigate it still asks to sign in again to access the web.
DavidKlyne replied on 23/09/2022 16:45
Posted on 23/09/2022 16:45
Just had a message saying the App had been updated so I decided to uninstall and reinstall. Unfortunately no more functionality as far as I can see. The front page login seems not to work still although I can see my bookings and it looks as if i can amend/pay etc. Still no sign of the membership card. There seems to be a second login a bit bit further in which does seem to work but still no membership card. Glad I stuck with the physical cards!
David
WanderingYorkie replied on 23/09/2022 16:53
brue replied on 23/09/2022 17:12
Posted on 23/09/2022 16:45 by DavidKlyneJust had a message saying the App had been updated so I decided to uninstall and reinstall. Unfortunately no more functionality as far as I can see. The front page login seems not to work still although I can see my bookings and it looks as if i can amend/pay etc. Still no sign of the membership card. There seems to be a second login a bit bit further in which does seem to work but still no membership card. Glad I stuck with the physical cards!
David
Nowti Berti replied on 24/09/2022 09:24
Posted on 24/09/2022 09:24
I'm very disappointed with the new app. I've uninstalled and reinstalled three times and It's still slow and clunky.
The maps struggle to load, it takes so long for the sites information to load and it's painstakingly slow - and I'm on 300mbps fibre broadband!
How could the Club roll out something not fit for purpose?
6 people like this
DavidKlyne replied on 24/09/2022 10:09
Posted on 23/09/2022 17:12 by brueI don't run the app but all of us have got the membership card on our profiles.
Posted on 24/09/2022 10:09
Brue
I had it on the old App and it worked perfectly fine. I agree the cards are there in the Profile. It strikes me that the Club are a long way from replacing the usual membership card with an electronic one!
On a wider note it seems a bit odd that some seem not to be having any issues with the new App but others are. That would almost suggest it was device specific whether it worked or not? Having said that I can't get it to work seamlessly on either my Android phone or Android tablet.
David
2 people like this
Casandra
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