New Booking System

You are aware that there are folks out there that have had money taken out of their bank accounts by mistake? Including one poor soul who is minus over £750? That’s some teething problem, and I would say worthy of a very sincere letter of apology at the very least. Whilst I am sure things will improve, the Club have had well over two years now to get this right, not to mention the delays through this year since April. Which ever way you look at it, it’s a shambles, and one of the Club’s own making. It’s Membership, many spanning decades of loyalty deserves far better. 

And that is me chilled.☹️I can do unchilled as well If pushed hard enough by incompetence and lack of care😡

As the poor soul mentioned above I would like to ask " if this is not the complete experience designed then why was it signed off and launched" ??

Answers please not platitudes 

The next club magazine should prove interesting, so long as the matter is not ignored that is. Fair chance of that happening I suspect.

It’ll be full of praise for the new system, GT 😟

Perhaps someone in East Grinstead would care to look up the meaning of 'browsing'. I simply want to look at CLs. Surely that shouldn't require queuing ? 

 As with just checking the bookings already made

As was said to me earlier  we could see with the new system "there would be trouble ahead but those who think they know best are way above our paygrades"

Ro, Unfortunately this isn’t a one off event, the continued incompetence of whoever is responsible is plain for all to see.  If one of the major holiday companies suffered an IT debacle like this the head of the responsible department would have been escorted from the office.  

You think so?

I think it's because the UK booking part of this inadequate system has been as they say(bolted) on to the much promoted overseas booking system which would require the information for ferry companies