New Site Booking System

DavidKlyne replied on 25/11/2021 11:54

Posted on 25/11/2021 11:54

The Club have released more details of the new Booking System here 

There are still finer details still to be arrived but the link (thanks Harry) sets out how the new system will work.

I have closed the previous thread on when we will get details of the new booking system and opened this one to allow comments specifically on the new system rather than discussing what they might be.

David

Tinwheeler replied on 25/01/2022 21:38

Posted on 25/01/2022 21:03 by hja

What voucher system via smart phones is this?  Dont remember anything about such a scheme.

Posted on 25/01/2022 21:38

We've probably not heard of it as the scheme appears to still be in the development stage. I suspect the club won’t want it talked about yet but there’s always someone who revels in making such things public knowledge🙄

brue replied on 25/01/2022 21:43

Posted on 25/01/2022 21:43

I assumed it referred to the site voucher scheme already in place, being able to pay with them on the new system?

brue replied on 25/01/2022 21:49

Posted on 25/01/2022 20:08 by JVB66

When the size of the site network is taken into consideration and even if from when the seasonal sites are considered the figures banded about to make a case for introducing the new booking system it is not that many as the club also admit that most are rebooked 

Posted on 25/01/2022 21:49

I haven't read that most are re-booked JVB.

The new system is on the way and there will no doubt be more to talk about when it goes live. smile

SteveL replied on 26/01/2022 08:27

Posted on 25/01/2022 21:43 by brue

I assumed it referred to the site voucher scheme already in place, being able to pay with them on the new system?

Posted on 26/01/2022 08:27

A smart system would make every kind of sense. Tesco stopped sending me club card paper ones several years ago. You just call the voucher up on the phone app to use in store, or use the code online. Not been in store much, but there did use to be a terminal, where those without phones could print them out. I assume the CAMC would still retain the hard copy option.

JVB66 replied on 30/01/2022 11:10

Posted on 25/01/2022 21:49 by brue

I haven't read that most are re-booked JVB.

The new system is on the way and there will no doubt be more to talk about when it goes live. smile

Posted on 30/01/2022 11:10

That is what the reply was some time back when the question was asked about short notice cancellations 

Of course that was before a case was needed to change the booking system

 

Ps there is one of the "army?'of volunteers on site who is still unaware of what is to be done to integrate the systems

 Training for this years new assistans starts hopefully tomorrow  here?

 

 

ErnieJH replied on 31/01/2022 12:44

Posted on 31/01/2022 12:44

I think that the success of the new system will stand or fall largely on how sensitively cancellations inside the 21 day period are handled. This is especially so now that members are being encouraged to put their compliments or complaints on Trustpilot rather than the website which makes them available to a much wide audience and does mean that you get a reply.

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