Booking system help and advice

Hello Old Pasture Park

Join the CL owners group and you will find a wealth of information from experienced owners of many years and new CL owners who have opened their sites in the last year or so.

Click the link and it will give you all the information you need

https://sites.google.com/view/cl-owners-group/how-to-join?authuser=0

Nicola
www.skybarnfarm.co.uk
Telephone: 01522 681218
Email: enquiries@skybarnfarm.co.uk
Site 920, page 392 of the 2019/2020 Sites Directory
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I too was wondering why there would be an extra charge for larger MHs, and if you mean to extend that to larger caravans, or charge extra for a twin axle, we would rule you out immediately.  

While it is nice to see availability immediately, all we ask is that site owners reply promptly to e mail or phone enquiries.

I wish you well with your new site.  Others seem to suggest availability is visible somewhere - but I couldnt see that on the CL entry, and your web listed is listed as not available yet.

As a motorhomer now, we like a hard standing next to grass - especially in areas that get quite a lot of rain.

Prompt response to email - really important.  

Many CLs we have recently visited are draining grey water into hedges, edge of filed etc - which we like.  Do like the idea of a tap on each pitch.

£18 seems quite steep - been paying an average of £15 this year.

3 night booking would be a real downer.  Probably stop us visiting, as we would be visiting as part of a tour - not just a one off stop.  You will also discourage weekenders who work.

Recycling - excellent - but given the variety of schemes around the country, details about what can be recycled is really important.  e.g. yoghurt pots, margarine containers.  Also unless you are completely mixed recycling are tetrapacks paper & card or something else.  Single use carrier bags also - we cant recycle, 20 miles down the road, they can.  Sorry to go into detail - but I just think recycling is so important.  Are you doing compost as well?

Good luck

I think simplicity is the key. Why a minimum booking period,especially one that makes if difficult for people to stay for a weekend? Why charge extra for certain vehicles. If there are problem just specify up to a certain length. I don't need any fancy booking systems but what I do want is a quick and efficient email system where emails are answered within 24 hours or less. I don't think you have toilet/showers so price is a bit on the high side.

David

Good Luck! 

I have recently opened Cherry Cottage CL in Dorset and I am considering which on line booking system is going to work the best for my CL.  I suggest you arrange for demos from the various providers. 

https://www.caravanclub.co.uk/certificated-locations/england/dorset/sherborne/Cherry-Cottage-CL

I too would recommend you join the CL owners group,  (the link has already been provided) there are lots of friendly helpful owners who will give you honest advice.    

 

We regularly use Cls and location comes first in my book which places you in a good position being so near to York and the peace and quiet you offer is a definite plus to CL users.

I love an online booking system where I can check availability without having to wait for someone to get back to me especially when I am planning a tour but I cannot see the need for pitch specific. Having to pay more if I had a large outfit would put me off. Why? A large outfit still only takes one pitch.

Three nights minimum is going to lose you a lot of potential customers and so is the price. Both of those I would have thought would be better brought in when you find that you are full every night.

The user and all related content has been Deleted User

I don't use many CLs presently. However when I do the thing that I like to see is a website. Easy and simple to set up and like it when it includes directions. Happy to contact by phone or e-mail

We are predominately CL users not too far away from York.  However we also still work full time so unlikely to use you due to the restrictive 3 night booking policy - as others have said this will deter lots of visitors, unless you are only trying to attract the retired!    

I would also agree with others that £18 is more than we would pay especially without any facilities, having says that we aren’t lovers of facilities or hard standing, preferring grass pitches with a max of £15 per night. 

The site is obviously lacking vegetation due to the newness, however this will soon be rectified with some good planting.  

For booking, it’s nice to see availability and if I can book online - I will, however I do like a speedy response to emails   No need to book specific pitches - it is only a CL not a commercial site (yet).   For us no need for hard standing, but a mixture is fine to suit all visitors.    

I wish you well for your venture 

For those of us who travel from the south to Hadrian's Wall and beyond, why not go for the 'one nighters'?

This could keep your site ticking over nicely when not full.

Good luck with your new venture.