Website downtime

Tinwheeler replied on 11/09/2022 20:07

Posted on 11/09/2022 20:07

No advance notice and no note of explanation or apology have been given for taking the site down for around 24 hours. I'm saddened at the ignorance displayed. Not shocked because, sadly, it’s what I’ve come to expect from CAMC these days. The lack of courtesy is nothing less than appalling and is symptomatic of CAMC's attitude towards its customers/members.

young thomas replied on 11/09/2022 20:18

Posted on 11/09/2022 20:18

Have they been dong this?

had a couple of goes at a dummy booking but it crashed both times. Couldn't observe if the process was a true 'experience' or not.

Arch replied on 11/09/2022 20:36

Posted on 11/09/2022 20:36

Just tried it awful website so many hoops to jump through then doesn't work, completely useless

Oneputt replied on 11/09/2022 20:38

Posted on 11/09/2022 20:38

Been trying to change a booking but no chance.  After 5 years of constant ‘maintenance’ the site is still not fit for purpose

Bakers2 replied on 11/09/2022 20:42

Posted on 11/09/2022 20:42

Well at least my open tabs, opened up to the page, without refreshing.

Can't believe the arrogance, it's always the same, go to page refresh, extremely unhelpful essential maintenance page. I completey echo Tinwheelers words The lack of courtesy is nothing less than appalling and is symptomatic of CAMC's attitude towards its customers/members.

Not currently a member and not sure I'd join again.

Tinwheeler replied on 11/09/2022 20:46

Posted on 11/09/2022 20:46

The bookings page still won’t load for me but the main thrust of my OP was the shocking way the club treats us all with disdain without the common courtesy of a simple notification. If they want to ruin the club's core business by having totally inefficient and unfit IT, that’s up to them but to treat customers like dirt is unforgivable. After all, we are the people who fund the club by giving them our business.

Oneputt replied on 11/09/2022 20:48

Posted on 11/09/2022 20:48

All I get is:

Manage your upcoming holidays and previous bookings

Network error: Response not successful: Received status code 403
@https://bookings.caravanclub.co.uk/_next/static/chunks/d37ec4be52e0d55b1099dcbdbf399011b9e66a45.edac76e321fbeeb85c5b.js:1:360390 @https://bookings.caravanclub.co.uk/_next/static/chunks/d37ec4be52e0d55b1099dcbdbf399011b9e66a45.edac76e321fbeeb85c5b.js:1:360448 @https://bookings.caravanclub.co.uk/_next/static/chunks/d37ec4be52e0d55b1099dcbdbf399011b9e66a45.edac76e321fbeeb85c5b.js:1:352833 a@https://bookings.caravanclub.co.uk/_next/static/chunks/d37ec4be52e0d55b1099dcbdbf399011b9e66a45.edac76e321fbeeb85c5b.js:1:351704 promiseReactionJob@[native code]

DaveCyn replied on 11/09/2022 20:58

Posted on 11/09/2022 20:58

It's got even slower!

Used to be steam powered now it's down to a poor mouse running around an exercise wheel to run it!

Never known a site as bad as this! If it's the best the IT department can do I suggest you get a new team pronto!

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