Fuel discount card

RowenaBCAMC replied on 06/02/2020 16:43

Posted on 06/02/2020 16:43

Hi everyone,

I just wanted to let you know that some of you will be receiving an email from Pump King’s customer service to advise that Pump King has been purchased by Horizon Fuel Limited and will now operate under Fuelpecker.

Fuelpecker has listened to customer feedback and developed set discounts off the pump price which means guaranteed savings and therefore no more weekly fuel price text messages or variable savings. Fuelpecker has also expanded the network to include Shell petrol stations. In addition, the Fuelpecker set discounts are now available in Europe so you can save whilst travelling.

Your Pump-King account will be cancelled and your information will be securely Deleted User from Pump-King on the 17th February 2020. Therefore your Pump-King card will not work after the 17th February 2020.

To continue benefiting from discounted fuel, you will need to sign up for your new Fuelpecker discount card here: Fuelpecker

We hope you take advantage of the new benefits with Fuelpecker.  For more information and FAQs please visit the Fuelpecker website. smile

 

Tinwheeler replied on 06/02/2020 19:24

Posted on 06/02/2020 18:27 by CumbrianCaravanner

I'm surprised there wasn't a mention of this in the latest club magazine (unless I missed it hidden in amongst all adverts). 

Not everyone who is subscribed for the card will come on this forum. I haven't received any communication from pumpking about it and considering the current discount card will cease to work in just over a week it's not very much notice ! 

Posted on 06/02/2020 19:24

I expect the mag went to print long before this happened.

StevieMcC replied on 06/02/2020 21:52

Posted on 06/02/2020 21:52

Ditched my pump king long ago - was barely getting any saving even when filling up at Esso, as pump prices were often the same or even less than the pk price!

The way the whole scheme was administered, I’m not overly confident about my all my data being securely Deleted User, but what can you do?

Not a chance will I personally be embarking on another rollercoaster ride with this scheme after the debacle of the pump king roll out, but good luck to all who gain benefit from this one. 

eurortraveller replied on 06/02/2020 22:28

Posted on 06/02/2020 22:28

If only I had one of these new membership cards I could drive 15 miles to the nearest Shell fuel station and get a penny per litre reduction. Ah well...the joys of living in the countryside . 

Toro replied on 06/02/2020 23:39

Posted on 06/02/2020 23:39

I have signed up to give me an additional option, but I think that I'll be using supermarket filling stations more than I did previously as the present difference between our local Asda and our local Esso station is 8.2p per litre. With the weekly price from Pump King the difference is 2.2p per litre, but with Fuelpecker it would be 4.2p per litre. 2p per litre dearer under Fuelpecker.

peedee replied on 07/02/2020 07:19

Posted on 07/02/2020 07:19

I have signed up to give me an additional option

That was my thinking and with the addition of Shell and Coninental station it makes it more useable. Supermarket stations are not always the alternative. Some can be very difficult to get into especially on the Continent.

peedee

SteveL replied on 07/02/2020 07:30

Posted on 07/02/2020 07:19 by peedee

I have signed up to give me an additional option

That was my thinking and with the addition of Shell and Coninental station it makes it more useable. Supermarket stations are not always the alternative. Some can be very difficult to get into especially on the Continent.

peedee

Posted on 07/02/2020 07:30

We found it's not so much the getting into but out, due to ridiculous chicanes by the pay point, which wasn't even normally staffed.  Had to reverse out of two in September.😂

JohnM20 replied on 07/02/2020 07:50

Posted on 07/02/2020 07:50

I've tried to create an account this morning but hit a problem. The system asks for a password to be created using at least 8 letters. I've tried 8 letters, 10 letters, a combination of letters and numbers and a combination of letters numbers and symbols up to a total of 12 characters. Every time I get the same error message telling me that the password must be at least 8 letters and the application stops at that point.

The website doesn't seem to give any way of contacting Horizon to sort out the problem. Not a good start Horizon (or CaMC).

BlueVanMan replied on 07/02/2020 08:18

Posted on 07/02/2020 08:18

"We hope you take advantage of the new benefits with Fuelpecker"

I am slightly surprised that CAMC feel able to endorse Fuelpecker or rather Horizon Fuels, a company which has only been in existence for eight months and which has a share capital of £100.  It has (understandably) not yet filed any accounts and has only one Director. they may be backed by (for example) Paypal for all we know but that is not discernible and presumably the Club don't know either. 

On Fuelpeckers website there is a statement. :-

"Fuelpecker is proud to have top global entrepreneurs and business people as investors and board members" (note plural )

Well maybe they do but there is no UK company called "Fuelpecker" and there is only one director of Horizon, Tom Leyland who may or may not be a global entrepreneur but he has no other directorships.   With a  share capital of £100 there is little permanent capital invested in the company. 

Furthermore if Horizon have "purchased" Pump King then that would normally mean that customer lists and data would be transferred to Horizon otherwise there would be little point in paying for the company, might as well just start up in competition. So athough of course  I don't know what has happened here and whilst it may be the case that   PK has "Deleted User" its user data it may also have transferred that data or at least cardholder details to Horizon. Anyway data would normally be retained by PK for a period insofar as necessary for audit or compliance purposes. 

Whilst I appreciate that exact commercial relationships with companies may be at least in part confidential I have a concern that the reputation of the club could be tarnished by recommendations if these were not preceded by careful scrutiny of the supplier.

Or to put that more simply I hope the Club have thoroughly investigated Horizon before (by implication) recommending them. 

 

 

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