Be Forewarned
Be forewarned. There are a few key points that are misleading or omitted on this website.
Take care on the access road to Roundoak as it is pothole-ridden. Our fridge door was broken before we even entered the gates. Before arrival, we were asked to pay for our stay in full, 4 nights in cash only. Once inside, the turn to the CL pitch was too sharp for us and we were then led to a grassy tent pitch area instead and given a long extension cord to plug into. This is not a 5 touring caravan pitch site! Along with the tent pitches there are 15 to 20 caravans parked up with seasonal workers living onsite. Given a quick tour, we were told they would be extremely busy over the holiday weekend because of an event being hosted at their adjacent farm, tickets could be purchased for an extra fee. To me there was a quick wave at the water points which are not very accessible next to the cow barn. Bathroom/Shower room is through a covered barn area which is used for events and weddings, etc. Not exclusive, this is in a shared area for events, men and women, dishwashing and has a door to an office adjacent.
Upon setting up at dusk, my husband filled our Aquaroll from a free standing container of clear liquid with a hose and nozzle attached. Thinking this was the water point, it was actually a diesel additive which then made its way into our caravan's water system. My husband could not see the water point from here because it is not visible behind a shed. The container itself has no eye level warning labels and is not fenced off. Being close to dark it was nearly impossible to see. Afterward, the rest of the evening was spent flushing out the water system by the owner and a worker which we greatly appreciated. But by 10pm our van was wet, full of mud and generally turned upside down, so we decided to go home without our van and return the next morning.
As we were preparing to leave, the wife/owner would not make eye contact with me. I thought it was odd and dismissed it. Then it happened again the following morning when we went to retrieve our van. I was already quite shaken about the night before, but to be made to feel unwelcome was extremely unkind. When asked if we were staying, I asked if we could move our original CL designated pitch, the one we paid for, he said his wife had probably already given it to someone else. We were never offered a refund. We then spent the rest of the holiday weekend flushing out the caravan at our storage site. I realise this is a working farm and accidents can happen, but public safety should always be a priority. As CL members, this site was not what we were expecting.
