Black Horse Farm Club Campsite

Rated 4 of 5

Rated 3 of 5

Peace and quiet

Rated 4 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 4 of 5

Good for families

Well organised site

I've used this site for many years and seen some changes but now people are commenting on the late arrival been changed but to be fair they have had unwanted visitors so our safety is their main concern and to be fair to the previous comments it does explain in the "important notes" on the web that all people expecting to arrive after eight should contact the site and I was told to update my contact numbers so they could get hold of me which I did and it's always been the case in the book that if in the UK eight pm is the latest you can arrive and if you are coming into the UK please note your barrier card is no longer left so unless you contact the site or they are able to contact you while your abroad to give you the code there's not much they can do. These wardens do. A great job on the busiest site I know to,with 80/100 arrivals every day . Well done you all. Very well run site and clean and well kept thank you

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F1fan

Reviewed on 02/09/2015 06:31

1 review

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Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

Could have been a disaster !

We stay at this site every year for a one stop over from a return trip to France. The site is beautiful, spotlessly clean and has lovely hot free running water in the showers. However! When we arrived this year we went to find our usual named envelope with the pitch number and barrier code pinned in the after hours cabinet only to find no envelope. Starting to feel worried that I had booked the wrong date I checked my confirmation email from the club and all seamed ok. As we sat trying to find an out of hours telephone number the warden appeared and said they had been trying to contact us for ages via phone and email to tell us they no longer leave details in the envelopes as they have had some un welcome visitors, who got hold of the barrier codes and let themselves in, so they now inform you of the barrier code prior to your arrival. When we eventually arrived home the following day we found 1 message on our answer machine that had been left a week before (no emails). The previous year the ferry had been delayed and we didn't arrive at the site until gone midnight, if this had happened on this occasion we would have had no where to stay as I'm sure the wardens would not have stayed up waiting for us. I would have thought it was obvious that having booked an overnight ferry pitch that we would not be at home the week before to take a telephone call from them, and as the club have all our details we could have easily been contacted while we were away either via emails or on our mobiles. I book club sites as it takes any uncertainties about bookings, we could have ended up with a very long late night journey ahead of us. Very disappointed at the lack of communication. :(

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woodypecker

Caravanner

Reviewed on 01/09/2015 23:33

1 review

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Rated 4 of 5

Rated 1 of 5

Peace and quiet

Rated 3 of 5

Facilities and cleanliness

Rated 3 of 5

Location

Rated 4 of 5

Good for families

Disappointing stay

Site office busy on arrival on 7th Aug for overnight stay. Went to look at map on wall over a table spread with papers. Was rudely pushed aside by warden who told us papers were private. Explained I was only looking at map. No apology for rudeness! On return journey 28th August we had had a problem with a front tyre which meant a wheel change. My husband asked warden where he could find a garage with air to check pressure. He replied " It's on your paperwork" and turned away. By 9 o'clock all pitches around us were empty, so why was the only arrival at 10.45 sent to our pitch before we were ready to leave? Worst CC club experience ever!

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SenorBlanco

Reviewed on 01/09/2015 22:53

1 review

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Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 3 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

Shower block need urgent update

This was the 5th time we stayed at this site in the past 27 months when crossing the channel. It is perfect for such purposes but the shower block near the ferry pitches is in dire need of refurbishment. The (mens) shower I used that morning had very poor water pressure and the toilet would not flush properly. Whilst showering I could hear person after person having difficulty flushing the toilets, there is no wonder some just give up and leave them dirty. Come on CC at £23 a night that I paid I expect something that at least works properly and these are repeated comments by many people about the same sort of problems on Club sites. Is it water saving initiatives you might ask? Thank goodness the staff keep them clean! Otherwise and excellent site with helpful wardens

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royandsharont

Motorhomer from East Yorkshire

Reviewed on 01/09/2015 20:46

20 reviews

1 Helpful note

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Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

Lovely overnight stay

Lovely overnight stay, clean facilities, staff helpful and bus stop outside to Canterbury which was a lovely plus. Not far from Dover Ferry service. Definitely use the site again.

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Andy Temp

Motorhomer

Reviewed on 31/08/2015 22:16

5 reviews

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Rated 4 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

Great site, clean with really helpful wardens

Just come back from a three night stay. Had a wonderful time. The site is spotless and the wardens go out of their way to help. Located near a great dog walk in Reindon Woods which has a lot of local historical facts to read on your way around. Great pub over the road offering great food. Site located within a short drive to Folkestone. Second visit and won't be our last.

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The Brunts

Caravanner

Reviewed on 31/08/2015 18:46

17 reviews

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Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

Every time better

We have stayed at the Back Horse farm site on many occasions when either departing or arriving back in the UK using Euro tunnel. Only the last year we didn't find an accomodation but it has been our fault because we didn't book in time. As usual we found the site clean and tidy with staff eager to help whenever possible. We had to reluctantly leave the next morning to catch the tuneel and go home. But we hope to come back next year. Recommended to all members of the Club !!

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DaSca

Motorhomer

Reviewed on 31/08/2015 17:01

1 review

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Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

Another overnight experience

We have stayed at the Back Horse farm site on many occasions when either departing or arriving back in the UK using Euro tunnel. Recently, was such another occasion and regrettably we have not had the chance to stay longer. As usual we found everything ship shape, neat and tidy and more so convenient. Even when arriving late the Wardens have a good system for gaining egress. On our last visit the Warden even rang us to make sure we were making progress despite the bad traffic. One day we'll get the opportunity to stay longer and explore the area further but until then we would not hesitate to recommend this site to any club members.

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4catsforge

Caravanner from West Yorkshire

Reviewed on 31/08/2015 13:56

11 reviews

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Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

Good place

good place, nice people

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oleboy

Caravanner

Reviewed on 30/08/2015 13:56

10 reviews

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Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

fantastic time

We had a great time on this site, we hadn't been before and was visiting a family friend. We booked for two nights but unfortunatley we broke down and had to spend our first night in the garage, we telephoned through to explain the situation and the staff were great and kindly charged us for one night instead of two. It was a clean and friendly site and we will be returning in the future.

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Hotwheels

Motorhomer

Reviewed on 26/08/2015 14:41

1 review

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