Brighton Club Campsite
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We've just returned home after spending 6 nights at the Brighton club site. Firstly the welcome was so friendly, we had multiple pitches due to us booking late, and Sonya bent over backwards to try to accommodate us. Every member of staff was so friendly and helpful, but Sonya, Jane and Ron all shone, so thank you.
The site is beautiful, well maintained, spotlessly clean with hot showers. We've already booked for next year and can't wait.
Family visit
Overall a good site for access into Brighton. We were delayed getting there and called ahead and was told they shut at 8pm and to stay in the late arrivals bay. I was assured there was electric hook up too. When we arrived the hook up was taken by the on-site food caravan! Overall a very expensive car park stay especially as the second night we were there we saw another late arrival being allowed in by staff. Felt quite put out by this.
Overall not a great experience
We were travelling down with our caravan alongside family who were travelling in their motorhome. Unfortunately, their motorhome broke down en route and it was disappointing to hear of the lack of empathy from the club and the demands that they pay a surplus of £26 to stay in the lay-by outside the site as they were arriving after 8pm. They had already paid £62 for a pitch on the site that they weren't able to access! Terrible customer service
The facilities were dated and not the cleanest and the number of toilets was not adequate for the number of men on site and it is obvious they hadn't been cleaned for many hours. There was faecal staining in every toilet (all 4). I couldn't see a cleaning rota either.
All in all a disappointing experience and leaves a bitter taste in your mouth that the club's priority is now that of making money rather than providing a good customer experience.
Very re visitable
On top of all the good points about the site itself I really like how on the one side it is so easy to reach Brighton by bus, walking, cycling, driving it also feels so far removed from the city and well into the countryside. Add to that is the ease of reaching to the east of the city, Rottingdean, Peacehaven, Seaford, Newhaven, Lewes etc. all great for a day out yet not too far away as to make it an effort.
Lovely site, friendly staff
This is a lovely site, with nice spacious pitches and it’s well located for various walk and visits into Brighton (40 min walk, or frequent buses). The staff are super friendly and happy to help and give you a welcoming wave or ‘hello’ as they walk around the site. Very nice, will come back for longer next time.
Excellent facilities and staff
All facilities were well provided for and showers and toilets were kept very clean. Staff are very helpful and try to be flexible. Location is excellent for walking into Brighton. The site was kept neat and tidy with regular gardeniing and cleaning.
Night time visitors
Being a club site everything is top dollar, however be aware that foxes visit the site at night so make sure your awning is well battened down as they will try to find a way in.....
Brilliant site with great facilities, good pitches and lovely happy staff 😄
We stayed at the Brighton site for 3 nights. If we’d known how good it was, we would have booked for longer. The location was perfect for us - walking distance to Brighton or hop on public transport that can take you all along the coast.
The site is in a park, nestled in a bowl so you are reasonably protected but catching the sunlight. Our pitch was in a raised area with lovely views across to the hillside. Very tranquil.
All facilities were excellent and well maintained. Foliage on site was clearly being trimmed and tidied regularly. All staff generally cheerful and waved on their way around doing daily jobs.
Great food from Chef Philippe the Artisan baker on site…….Almond croissants and various tarts distracted us, plus the pizzas were fabulous.
Leisure centre next door to help burn off some calories - basic but close by. All in all a fab stay
5 Star all round
Everything was first class. Every single member of staff from reception, cleaners, gardeners were amazing and made us feel so welcome. We arrived in a fifth wheel caravan and they went over and above to make sure that we had the best and most suitable site for our large rig.
The campsite is so clean and so well spaced out. The location is amazing and the on-site café is just the cherry on top - first class food.
Thank you for making our stay so memorable.
Alex and Paula
Third time here and another great stay
This was our third visit to this lovely site. The site itself is well laid out and well maintained by the friendly site team who really do appear to enjoy their job. The proximity to Brighton which means you can walk, cycle or take a bus is a real draw. The site is on the edge of the South Downs where there are scenic walks or bike rides. Highly recommend a walk to Rottingdean along the undercliff walk. A real bonus for this site is Philippes patisserie at the site gate. In addition to homemade pastries, cakes and coffee he does a takeaway service in the service evenings - all expertly cooked by Philippe and very reasonably priced. He has tables and chairs where you can take your own wine and sit and eat to the accompaniment of some relaxing music in the evening if you prefer. We will be back again next year without a doubt as this one of our favourite sites!