Of all the caravan club sites I have stayed at, this is one I really like and absolutely hate at the same time and would give 2.5 stars / ticks if the system allowed. The location is great and the toilet blocks are much improved from previous years. However, pitches on this site are too small. I have stayed here 5 or 6 times and whilst I keep coming back, I always find myself disappointed and have decided to remove from my list of sites to revisit now as I am tired of this feeling of disappointment. This is in part due to my experiences before but on my most recent visit was chastised by a warden for moving a pitch marker to the back of my pitch despite if failing to do so my average sized single axle van would have protruded out into the narrow road blocking access (I couldnt win whatever I did). However at £31 per night for a pitch that is too small on a site with minimal facilities I would expect a little better treatment by wardens especially when they say nothing to speeding drivers or visitors who do not pitch in the prescribed way. Overall this could be a gem but fails so much due to power hungry wardens and poor pitches. Come on caravan club - I am close to leaving - I spend a significant amount of my income with you but am so frequently unhappy I may look elsewhere.
Comment from The Club:
Many thanks for taking the time to leave a review. The wardens have been in touch as they wanted to address your concerns.
Carsington Water Caravan Club Site benefits from having individual pitching areas and pitches of varying sizes, enabling members to choose a pitch that best suits their unit and requirement, with some pitches that can accommodate units up to 9m in length. Many members comment that this variety of pitch adds to the attraction of the site. In addition we would like to advise that The Club invested in the site over the winter of 2014/2015 creating 29 new hardstanding pitches.
Pitch markers are used to help members ensure that safety distances between pitches are maintained. Removal of pitch markers can make this harder to achieve. We encourage members to talk to the site staff if they wish to pitch differently from the standard off-side rear corner to the pitch marker so that, together, we can ensure safety distances are not adversely affected. The wardens are always happy to help and want to ensure everyone is safe whilst staying on site.
Speeding on site is something that The Caravan Club takes very seriously on all of our sites and this is why we introduced the 'Hi 5' campaign. Wardens will speak to members if they see them speeding but if you ever have any concerns regarding anyone speeding on site, please speak to the wardens so that they are also aware.
As you can see from other reviews, the site is very popular with members in a wonderful location and with great facilities, including 2 play areas and a large modern toilet block. We hope that you visit again and thank you for taking the time to leave a review.
