Hillhead Club Campsite
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First visit to this site, the booking in process is laborious due to 1pm arrival time, with everyone parked up on road. CAMC do not understand that people travel from all over the country and getting your arrival time spot on is not easy, have some sense and sympathy.
The site itself is great especially for young families and the pool area is good although it does get busy in the late afternoon.
Toilet blocks are clean but need a refresh.
The club complex is ok and obviously a moneymaker with food prices when you can get it expensive, it appears that they open and close the food ordering when they want so take no notice of advertised times. The site staff are conscientious and hard working pity the younger staff in charge of the bar and food area arent, there service is lapsodaisical try getting served when theyre chatting and you will see what im referring to. For the price you pay for this site it needs service improvement , the CAMC are running this like a private site at the same prices without the service.
Time for a change
After staying at hillhead for our holiday for the last 15 years, unless things change we will be going elsewhere in future. I will list the positives first .ideal location for torbay and surrounding areas, fantastic views, pool bar restaurant. Now the bad bits.1pm arrival time caused total chaos. The main road outside the site was blocked with units queueing up to get in then it was a mad scramble to get a decent pitch.to prevent all the chaos why why why can't you choose your specific pitch when you book,this would solve the problem and take away the stress if trying to find a decent pitch and or can't the wardens allocate pitches on size of unit to fit the size of thd pitch.also for years and years people including myself have mentioned sloping pitches and pitches difficult to get on and off due to slopes bankings etc.this could be easily be solved by levelling pitches and making them more accessible, this could be done during the winter when the site is closed .also the toilet blocks need gutting they are dirty.mouldy ceiling tiles broken tiles broken toilets ,dirty toilets not helped by people who seem to lose the ability to use one properly while on holiday, Also
.someone from head office needs to take a good look round and update this site and the booking process as a matter of urgency. No offence to the wardens who are working non stop and are very helpful, but things need an upgrade.,REFURBISH ALL THE TOILET BLOCKS .RETHINK ARRIVAL TIMES,LEVEL UP THE SLOPING PITCHES,LOOK AT PITCH SIZES AS SOME ARE VERY CRAMPED FOR 2 UNITS.AND MOST IMPORTANT OF ALL THE BOOKINGS PROCESS NEEDS A REVAMP .PICK A SPECIFIC PITCH WHEN YOU BOOK ,AND OR ALLOCATE PITCHES AT BUSY TIMES.i will contact head office and see what response I get as this review will more than likely be Deleted User.if more people feel this way or have any other suggestions pass them on to the caravan club.hillhead was and should be the best site on the on the caravan club network .when you pay a premium price you expect a premium site
ianbfc
Reviewed on 03/08/2022 20:06
2nd Visit at fabulous site
This was our 2nd Visit to this campsite and we thoroughly recommend it to others. The staff, clubhouse and dog walking areas are excellent. The food menu is great and the portions for the price are extremely good! It is very clean, safe and friendly to stay there.
Good bus service to Brixham - Paignton. Dartmouth and the river trips are a must as is the Steam Train journey.
We will definitely be back. See you in 2023
Hillhead Happiness
Ok Listen to this: A fantastic Site, beautifully manicured and maintained by a dedicated, attentive team of Wardens. If you have any complaints look at fellow human beings who do not read the rules, have decent manners or appreciate all the work to provide such a great facility for all to enjoy.
The Shop, bar and restaurant staff were so pleasant. polite and dedicated, despite being under pressure, at times. The food was of a high standard throughout our time, with huge portions.
The pool Staff, delightful young people watching endlessly for our safety! Thank you. ‘Daphne’ sends her love and thanks.
Thanks for a superb two weeks!
Awesome
As always great stay immaculate site wardens doing a great job. The 1pm arrival needs a rethink had to wait down the road with everyone else no parking blocking the road. Theres room to park in the entrance so maybe just park them up until its full and let them in and then close the barrier until full again and so on maybe this will help rather than block the road. Great pool and entertainment complex.
Noisy in the summer
Monosyllabic staff when under pressure, Like a lot of the Campsites they are friendly in the winter months,
Big pitches on a hill, Lots of traffic on the campsite coming and going at all hours
I think I have died and gone to Devon
Lovely site, road in is pretty good, only a couple of narrow places but nothing to get anxious about.
I suggest though that it is better if you have a motor mover as it’s a bit tight and I wouldn’t want to bring an 8 footer. In fact, I don’t think I have seen one here.
I’m not qualified to comment from a ‘homer’s point of view but I think it is ok for camper vans and smallish motor homes, not Winnebago size.
Overall one of the loveliest sites we have been on and we are extremely happy. Nice pool and bar area with some entertainment which last night was a young lady who sung very well.
Great stay
The site is clean, staff friendly and pitches are good. The views are stunning from the site and not far from the coast and harbour at Dartmouth.
Always looking forward to staying here.
Great site but not everyone is a pensioner.
This a great site, plenty of room on pitches, best dog walk area of sites I have been too, with great views over Brixham. Only gripe I have is to do with the bar/restraunt.and that's the size of the meals and the price. As my title states, not all of us are pensioners, and require more than 18 chips with there small portion of fish and half pot of mushy peas for £13.
kevindell1964
Reviewed on 24/06/2022 08:25
Lovely site
We booked for one night on a tour of South Devon coastline and decided to stay two nights. The site, although more on the pricey side, was well laid out with beautiful views across to the sea. Well kept site with great facilities. We didn't use the bar/restaurant/pool/shop so can't comment on these. You can walk from the site or there's a bus stop outside. We took our 2 berth van down into Brixham and also into Kingswear - one way system with a large marina carpark. Lovely coastal walking from both Brixham and Kingswear. Definitely recommend this site.