site is beautiful, easy to find, great location, facilities are very clean, excellent location for walking the only downside was with the staff members. Booking in seemed like too much hard work for one female warden,she didn't greet us with a smile, butted in to my conversation with my daughter as she questioned the cost difference, she was not helpful whatsoever, also informed us that we didn't have time to go to the shop as she was trying to book other people in, literally myself and my daughter were the only people in the reception. We arrived at pitch 64, after setting up We then noticed that the manhole cover had come adrift from the sewer and there were large loose hanging braches from the overhead trees, so whilst the male warden was doing his daily drive around (this is more than 5 times a day) we reported how "dangerous" the open sewer was and his attitude was that if you not happy with the pitch to move, he then returned with a couple of slab stones which in my eyes did certainly not help the situation or warn others of the danger. we then reported it the next day to a more senior caravan club manager and immediately a warden returned with cones and red warning bunting. The following day a tree surgeon arrived to review the overhanging branch situation when we left 5 days later the issues still had not been resolved and no one has updated us on the issues. Im just glad the Caravan Club Manager was walking around that day as I think that the issues would still be as they were. The wardens are supposed to be there to greet you and make your stay welcoming the 2 I have just discussed definitely did not. future advice to the wardens is to meet, greet and smile and instead of driving around maybe walk check and inspect the site and pitches - still awaiting an update on what we reported.
Reviewed on 08/08/2018 15:56