We booked here for 9 days but due to my husband having a knee injury we stayed for three weeks. We were in the natural part of the site and our pitch was huge plenty big enough for our 8m caravan. The staff were incredibly helpful, and this was observed on a few occasions. The pool is lovely and our pitch was in between the lake and the pool. The lake gets very busy at the weekend. There was a brand new toilet block onsite which was always clean. The site also had a lovely pizza restaurant and they also own a restaurant just off site that we also visited. I would not recommend this site for children over 7 as there is not enough to do. We would not hesitate to return. Our only gripe was the cost of tolls between the site and Annecy it was £130. The tunnel is 60 Euro to get into France.