Rated 4 of 5

Rated 3 of 5

Peace and quiet

Rated 2 of 5

Facilities and cleanliness

Rated 2 of 5

Location

Rated 2 of 5

Good for families

Disappointed from Wales

We (my wife and I) had been looking forward to this holiday for so long. We approached the site along a narrow single track drive up to a small reception area opposite the toilet block and were greeted by we now now as a helpful English lady and we now know as the Château and site owner, we were told where our pitch was. We paid for a “super pitch with electricity “ perhaps we were expecting too much as the pitch size was about the same size as our uk club sites ie car caravan and awning side by side.the pitch was a dry mud bowl with no grass due to the extreme heat and no evidence of watering anywhere, in fact our “ tap “ was a row of about 6 taps mounted in a row about 10” from the floor ! No doubt fitted by the seven dwarfs. One of the taps was being used by our next door neighbour as his was blocked up and covered by cherry stones etc. The site is nice enough in one respect rows of short tree lined avenues to help shield you from the blistering heat ( even at the end of the season in September.) The toilets were two rows of cubicles gents opposite the ladies with the wash basins around the corner opposite the showers ? The showers whilst hot and on demand for as long as you want were sadly dated as the whole site seemed to be with no apparent regular maintenance yet the owner seems to float around in case you needed him ? It reminded me of the scenario of Carry on Camping as if I was stuck in a time warp ? The final crunch came with the internet !! 3 euros for 1 hour ? Or 6 euros for 24 hours ??? But due to them not having any more 24 hr cards left we were forced to buy a couple of those or go without! Would we go back ? Never ! It’s probably ok as a one night stopover because there did seem a lot of ins and outs. I suppose as a short term base it is ok but get your act together Castles , it has a nice pool area for children but that is about it or an old children’s area that probably constructed in the 60’s. I don’t like to moan but if anybody has ever stopped at the club site in Ludlow wow ! That is 5 star luxury , I can’t wait to go back ! Just do you research and find another site , but not in this group if this is anything to go by Ps as I was typing this the helpful British lady that “ runs “ the site gave me a code to put in for the wi fi thank you Tracy There was a guy that checked out today that was a travel writer whose article will be published in January, I wish I could read that ?

Reply from the Site: 


The SP site with the Club is a special pitch which means it has drainage and water and the pitches are all 150-200 m2 on the site. We had a drought last summer and there was a water ban so we do apologise for the dusty pitches but it was out of our hands. The wifi problem was due to our supplier and we did issue free codes, and the maintenance problems are sorted when we are made aware of them.
We are not a modern site and the toilet/shower block is in a classified building that we are not allowed to destroy or build a new one.

Caravanner

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TomSue replied on 16/09/2019 16:43

Posted on 16/09/2019 16:43

We use this site every year as a one night stop over and it's fine for that. The first time we opted for a super pitch, having been there before we realised the super pitch was in fact the pitches that have everyone's water supply on the pitch. I did inform the club about this, but still they've left the super pitches in!!!!

Did you read the reviews before booking as they give a clear picture of the site.