We found this site to be one of the worst we have ever stayed on. Understaffed and not helpful. If you wanted to use the shop you had to ring the bell and when they had finished serving in the bar they would stroll the 60 yards or so to the shop and open it for you, ( if they answered the bell) Out of 4 shower blocks only one was in use with two showers only to service the site. They said there was another open at the top of the site, which I used I washed my hair and soaped up just as the water stopped. They was no water anywhere in the block. Again no toilet paper provided I had to run down to the other block covered in soap. It was a joke. Never will I stay at this site again absolutely appalling. Granted it was beginning of September but if these sites are open then they should be run as if they were, not a skeleton crew and charging top money, A JOKE.
Response from the Caravan Club:
Thank you for leaving this review on the Caravan Club’s website. We are sorry that you found the site to be of poor quality. Many of the overseas sites do start to reduce the facilities offered in high season when the demand decreases. As your club we are always happy to advise of the closure of facilities on site to avoid any disappointment.
Response from Sao Pedro de Moel:
We thank you for your communication and, first of all, we sincerely regret any inconvenience.
In the light of your communication, we would like to clarify that, in fact, as a result of a sharp fall in demand in the month of September, the campsite begins to reduce several of the services it provides. This reduction includes the minimarket and, therefore this facility is only available to the clients on demand, namely by ringing a doorbell to call a staff member.
In addition, we also close two of the four existing sanitary blocks. One of the open sanitary blocks has two male showers and two female showers and the other six of each.
Regarding the water failure, please note that no anomalies were detected in water supply at that time. We also would like to clarify that toilet paper is not provided at the sanitary blocks of S. Pedro de Moel Orbitur campsite.
We thank you once again and apologize for any inconvenience caused.
Yours sincerely,
Anabela
